TD Bank Interstate Shop Ctr, Ramsey

People are very nice but this bank is literally closed whenever they want. They were closed Wednesday and Friday. I don’t understand how a bank can close absolutely randomly any time of day any day they want. The sign on the door says the drive through is open and it’s not.

Customer service is just terrible! I needed something notarized (I have multiple accounts with them). I began to explain and he automatically said no i do not do those. And i asked him why and he said he knew the form i was talking about. When i asked what form, he didn't know what i was talking about. He still refused to budge. I asked him if i could at least come into the branch to show it to him. He would not let me do that either. When i asked him his name he hung up on me. I'm not sure how this guy was hired. This phone call occurred at approx 1:15 on March 25th. I hope TD is able to track this guy down and disciplinary action is taken.

I had a terrible experience with a older gentleman with gray hair at the td bank in Ramsey NJ. I am a member of td bank with a checking, savings and a mortgage with td bank. I needed to finish my refinance with the bank and had to scan and send my w2 to the mortgage specialist from td bank. Firstly, he was not welcoming at all. In addition, when I explained my situation he did almost nothing to assist. Needless to say, his customer service and demeanor was not acceptable in at any firm. I will never walk in that branch ever again. I have great experiences with multiple td branches but this was the worst experience.

I went there to get a document notarized & they refused to do it because of personal liability ! I wonder why offer the service if they don't do it. Very disappointed since I have been banking with them for years.

Here is the current TD Bank commercial.... customer of 30 years pulls up at drive thru at 1:04, arrives at window at 1:05, teller still at window, customer told we closed at 1:00 and can't take your transaction, mind you a deposit of maybe 30 seconds, customer leaves in a less than pleasant mood... Good job , Trevor , your managerial skills are surely reflective in your employees and their total disregard for customer service.

I left the bank went home and they DID NOT give my license back or the bank card I was in a hurry and now that they are closed I can't even drive there legally without my lisence. EXTREMELY IRRESPONSIBLE AND AWFUL OF THE TELLER!

We've been using this branch for years. Always friendly and helpful. Thank You!

Convenient atm in the Interstate mall.