TD Bank Broadway, Revere

I called tb bank today because I had a question about my 401 check I deposited 3 days ago. When I call the service agent was rude, sounds sleepy and careless. I had to repeat same thing over and over. To make it worse told me to wait 6 more day for founds to be available. Horrible experience with their 7/24 customers service

The worst customer service I have ever received in a bank. I went to the bank looking to withdraw $20 in quarters (2 rolls of quarters). The employee helping me informed me that all the rolled quarters were done by customers not employees, which would mean they aren’t guaranteed to be $20. I have never heard of this so I asked how they were able to give out quarters that’s aren’t equal of value from what they world be deducting my account. I asked how that was ok and why they’re aren’t re rolling them to the proper amount. He said that it’s not in his job description to roll change. I ended up getting the two rolls of quarters anyways. When I got out to my car I counted the two rolls….. the first roll had $17.25 and the second had $16.75….. I don’t see how this is professional or legal to deduct $40 from a customers bank account but only give them $34…..

I was able to replace my debit card with my passport and STATE DRIVERS LICENSE 9NOT MA but adjacent home state) then, I was told by Ana 'no "temporary" checks'. Finally I was told I could go to the branch in Fanuel Hall.. SO>>> we drove there and because I opened my account in a different state- not even with Passport AND DRIVERS LICENSE FROM THAT OTHER STATE!! ( shown to Ana above) not available to you. IF I were in my home state I could've gotten home to get the checks I forgot. Legendary, but for poor service, not adequate even.

They don't even answer the phone....! Somewhere in the hierarchy of TD Bank they dream that customers will get "legendary service." Have these dreamers ever actually gone out into the real world and tried calling a TD Bank?

There is an employee at this location named Cody. My family had a very uncomfortable encounter with this employee. Cody is unable to provide any sort of decent customer service. He doesn't treat people well and is very condescending. Cody has no concept of what it means to build solid customer relationships. TD bank may as well have robots working in their banks if they allow people like this to work for them. At this point I am over TD bank.

Really good customer service , if you go ask too see Isabella a love of person thank you

Tonight I was woken up by a text message that scared me I thought I got scammed but I was lucky enough to contact a customer service agent who is my mind and made sure everything was right with my account. I have no problems and I’m very happy with my service.Thank you Ashah~ I am happy with my purchases and was just curious thank you for making everything easy for me to understand. I am far from text savvy. I hope you get a raise!~

Came here yesterday to handle some transactions with a personal banker and received outstanding service. I was hesitant to come to this location because of some other reviews, but I’m glad I came. I truly enjoyed my visit.

Stop by td bank revere, very rude lady,was planning to open an account but change my mind. She yield at me ,just because i didn't sign my debit card and was asking to cash a check and open an account, or maybe she give me this attitude because of the color of my skin .....never know.

Love TD but today at the Revere branch I honestly had to deal with Remi and her eye rolling. I went in to do a deposit and told her I'm missing 2 numbers on my account and I can't remember it gave her my debit card and honestly caught her rolling her eyes at me. When she was done with my transaction she toss me my receipt and didn't even pass me back my debit card. Really disappointed cause I have dealt with Manny who's is so great and very helpful. She HONESTLY THE FIRST HORRIBLE PERSON I DEALT WITH AT TD. This type of thing really makes me want to close out my account with TD. I honestly do value customer service which Remi was lacking.