TD Bank W Rd, Newtown

I'm always a pain in the rear when it comes to banking. Td generally is pretty solid,however the newtown branch staff is always very helpful to me. My wallet was stolen last month,and the manager got me a new card in a few minutes,all while dealing with dramatic nonsense lol.

I had no one in front of me when I went through the drive thru and it still took way too long to get my check cashed. Also because of their hrs, it took me a week a half to finally cash my check. I just don't understand banking hrs. Banks close before the average man even gets done work. I have to take a day off work in order to do my banking, come on! SMDH!

I have had a great experience with Newtown TD bank! I was helped by Mr. Shane D. Pfrommer, a manager of this branch and i am thoroughly impressed with the customer service and assistance that was provided. No questions unanswered and i was guided in the right direction with the help of Mr. Pfommer. Wouldn't trust any other bank at this point.

The manager, Shane D. Pfrommer was utterly rude to me and was belittling me because he has a beach house and more money than me. I felt very attacked and was disappointed that TD bank decided to make this horrible human being manager of this branch. He was very unhelpful and has costed me $4000 in loss. He was misleading and would just repeat the same things over and over again. He would leave the room when I talked to him and just refer me to other people. He kept saying he couldn’t do anything about my situation but clearly shows that he doesn’t care about his customers and only about money. He would go on vacations to his beach house during the pandemic and would never answer calls. It took 2 months for me to be able to speak to him in person which was a horrible experience. My family and I are leaving TD bank and I suggest anyone reading this does the same because Shane D. Pfrommer has scarred the company name.

I have known Mr Pfrommer since he was manager at the Richboro branch. Always kind and helpful, and even if he could not help me, he went beyond and found out the answer. He has always been very professional, and his customer service has been out of this world. Thank you Mr Pfrommer!

I had the worst job interview of my life few weeks ago. It was the final interview before getting hired. The store manager and the head teller interviewed me. The head teller, she chewed gum throughout the interview. The store manager didn’t say anything to her. I was vert distracted, it was very unprossional atmosphere. They shouldn’t be representing TD bank!

Always very helpful. No fees for Visa gift cards for customers. But make sure you count your money when you cash a check. Was shorted at the drive through once and they had to count out the drawer before they gave me the balance owed.

Sometimes there is a small wait, but it is always worth it. The tellers are always friendly and looking out for my best interest. This is definitely one of the better TD Bank locations.

Great people works at this location, always ready to help.

Used to be good branch. Since Jennifer left this branch, there are no experienced people left at this branch. Wait line is so long, I waited about 45 minutes to see bank representative. And they suggested me to go to another branch.