TD Bank Rockaway Tpke, Lawrence

I was dealt by the worker named Moya for customer service. I asked her for a letter from the bank stating that my current card was replaced with a new card. To which she said she cant help me at all, after requesting her quite a few times. I simply went to another TD Bank branch and they issued me a letter about the card replacement. I believe the staff needs to be trained better, her willingness to help me in any type of way was zero. Not the attitude I expect at a TD Bank.

Am visiting this location long time, since the White lady came in the front desk to deal with the customers. SHE IS VERY RUDE, NO MANNER AND VERY VERY UN COOPERATIVE TO SOLVE THE ISSUES. FINALLY I DECIDED NOT TO GO TO THIS BRANCH AGAIN DUE TO HER ATTITUDE AND DISRESPECTFUL BEHAVIOUR. SHE SHOULD BE REMOVED FROM THE FROM DESK AND PUBLIC DEALING TO IMPROVE THE BRANCH REPUTATION. MANAGEMENT MUST CONSIDER TO SAVE THE BRANCH REPUTATION.

Just opened a business account with them and am already unhappy with customer service. Why do I have to make multiple trips to the bank in order to get the assistance I need. You are the expert in the operations of your bank, every bank is different. It would be great if you would share some of knowledge with new customers to avoid all the back and forth.

I have had TD bank for over 5 years now, and I have been very pleased with their service. Until I moved and started using this location. I withdrew money from the ATM, then went inside and asked for $200 in singles for my upcoming vacation for tipping Money, since I don't want big bills outside of the US. I was told that they do not have any $1 bills.....A bank....That does not have $1 bills... A literal BANK...

The wait is incredibly long. I've been waiting for 15 minutes for just 2 people and there is still 3 ahead of me. Other TD banks are much more expedient. Try those.

Terrible service, very unprofessional, specially the teller manager (lady) she didn't even know how to talk with the customer. I went there yesterday (Monday)and had a worst experience with the teller and their manager (lady ) then GM Last name Marks he got involved in the situation and said sorry to me and told me that he'll follow up with me before the day end yesterday but he didn't, then i called the bank number twice today to talk to him but he never answer the phone. I have been banking with td bank over a 16 years holding the 4 accounts, after the yesterday incident now im thinking of closing all my accounts with them. My account name is Mohammed t, Chowdhury.

BANK MANAGER put a six day hold on my checks, gave me 100 dollar and then took the money back from my account. Does the bank not think I need money to pay my bills ? I will never use TD again after this... I suggest anyone reading go to chase I have never had an issues with them. Yes TD offers 7 days a week service but you also get 7 days a week of headaches.

I would give no stars if it were possible.. Just went to cash a check cause I was near by. The teller who happens to be of Asian decent didn't want to cash my check cause I was using an expired license even though I explained to her that I'm waiting on a replacement. My information is the same and hasn't changed since I've had this account for the past five years. Never had an issue in the past.. I recommend all TD bank customers to avoid this branch you can see the other reviews aren't good!...

Bad service the lady not help me when she could help me very rude I will never come back to that to that branch again.

Terrible service from a terrible bank. Terrible service I don't even bank with td anymore after this step up your customer service and maybe things like this won’t happen.