TD Bank Speedwell Ave, Morris Plains

Only getting this rating because the lady who helped us was extremely nice and professional. But they have a ton of signage in front of the doors that makes you wait in a line to go in. We where waiting over 20 minutes to go in. After seeing multiple people go in we finally went in on our on. Only to have the lady who helped us tell us we did not need to follow the system set on the door. This is ridiculous, TD needs to get it together.

Arriving at the first drive up window at 4:02pm on July 2nd I waited behind another customer until 4:10pm. I rang the bell, after waiting for about 5 minutes. A male Asian American Bank Representative told me that they were closed and that I would have to come back in the am. I appealed for his help. I only needed a document notarized, regarding my recently deceased husband. He just said, you will have to come back tomorrow. He had no problem providing service for the car that drove up at 4:07pm, which was behind me. I am African American female and the person he provided service to was a Caucasian female....not a bank for my business where color obviously matters!! I called the Call Center on July 3rd at 9:10am to lodge complaint and was treated in the same manner by a Caucasian female..WOW!

I lived in one town for 11 Years and tried 3 different banks before trying Commerce Bank. What a difference! Attention instead of irritation; competence instead of ignorance and incompetence. Then, to my distress TD bought Commerce and I expected the worst. To my delight they function in exactly the same way as Commerce did - friendly, helpful, attentive, cooperative and efficient. I love having this bank and consider us, their customers, to be lucky people.

I made a personal visit since they said not take certain svc request but it got worse after I spent extra hour to be at the branch. I requested to make payment from my business checking for TD CASH credit card account before due date. They assured me it would go through for sure but I got a late pay surcharge with extra interest that the credit dept. won't remove after I explained the situation) after all such efforts not to pass the due date. I had make numerous calls between credit dept and the bank branch but not resoled even after over 1.5 months passed since I was assured for the payment process on time. Please remove all surcharge on your own. NO REASON FOR ANY CUSTOMER TO PAY EXTRA FOR YOUR OWN RIDICULOUS ERRORS and continue to send me the bill!!

Had to get a cashier’s check for a vehicle purchase. They spelled my name wrong on a cashiers check for $25,000 even though I gave them a drivers license and wrote my name on our the slip

This is my bank for both my business and personal accounts. I love their hours, speed of service and helpfulness whenever I have a problem. Wouldn't think of using another bank.

Excellent. They will help you quickly and nicely with just about anything. And their fees are WAY less than any other bank. Open long hours too.

I’ am a customer at TS bank for years. The hours are fabulous and the customer service is exceptional. The. Staff knows who you are, feels like family

Fees fees fees and horrible customer support. Asking 50 questions just to renew your password. Ridiculous bank.

Great service very helpful stuff thanks so much mr . Clyde 🙏🙏🙏