TD Bank Horsham Rd, Horsham

I don't bank here but when my car broke down across the street the manager was very helpful and let us wait for the tow truck in their conference room

Julie/Julia was offensive, unhelpful, disgruntled and inconvenienced. She didnt want to help ppl bc she had to close IN AN HOUR!!! Like that's not enough time!? Hmmm. That's how 15 year customers are treated? She didnt even ask my wife's name. That's how inconvenienced she was by customers being at the bank. She even sent 4 customers to other branches. An hour before closing!!! She could've handled the business just in the time it took to turn ppl away.

Should be doing more for long time customers that don’t have id/wallet with them to take small amount of cash out. If I have pictures of my id and all other personal info and my apply pay. ESP Since the td bank atm does not have the cardless Apple pay features. It’s 2021. Disappointing

Paul and Sabrina worked with me over a three day period when I was in a panic over charges and trying to get a passport for my vacation. They worked with me, counseled me, and did everything they could to put my mind at ease. This is a great branch and extremely helpful. I would recommend this branch for help with your account even if they are not your local/home branch.

The team at this branch are wonderful helpful ! A big shout out to Stephanie. Always kind, patient and greets you with a nice smile. Kudos to everyone Maria zeltner

Kelly did a wonderful job of assisting me with a small challenge I was having with my online banking. She was very friendly, courteous and returned my call promptly.

Quite possibly the worst customer service I have ever experienced at a TD bank. Not to mention they clearly hate kids. Rude and very uninterested in helping customers.

My experience has been consistently positive for past 10 years, have always found the staff highly responsive.

Smart opening hours, 7 days a week.

Very polite and positive-energy service each time I've come in.