TD Bank Palm Beach Lakes Blvd, West Palm Beach

Worse banking experience ever. All i wanted to was close my account, they tell me that there are pending transactions so i have to wait. I withdraw all my money and call in the next day to close the account. they tell me that i have things still pending. I want 2 more days call back and now the agent said i have an overdraft fee i need to pay to i can close it. I explain that I've been trying to close it for a while. he reverses the charge but now tells me cant close it because there is a pending reversal. I have to callback to close it another day. THE WORSE!!!

No use of Restroom policy! Restroom is for employees only! Regardless if you are a customer or not. You call this a friendly neighborhood bank? Terrible way to treat good customers. Shameful

Dennis was great at getting my business account set up in a timely fashion. But before I even had an account was helping me set up my business with Sunbiz. I look forward to opening up my personal account this week with him. I also want to say the other staff members were very smart and helpful with all my questions. Looking forward to a great relationship with my bank.

Wouldn’t let an account holder use restroom, excuse Covid. Makes no sense at all. So our bladders have to be turned off cause of Covid