TD Bank Pamplico Hwy, Florence

I can't tell if it was incompetence or stupidity (I'm willing to consider that it may be both!) but my latest trip to TD Bank (Florence) was the most frustrating experience I've had in my entire life. Despite waiting more than 4 hours, they were unable or unwilling (I'm willing to consider that it may be both) to initiate a wire transfer from my TD Bank account, with proven funding in place. At 2:00pm they were unable or unwilling (I'm willing to consider that it may be both!) to find someone to "approve" the wire transfer. But they were willing to ask me many intrusive questions such as, "What is the purpose of this transfer?" (None of your business) or "Why did you choose to come to this branch?" (What difference does it make). I've worked in Banking in the past I'm conversant with banking protocols, procedures and regulations and this branch of TD Bank was in violation of virtually every one that would apply for such a routine transfer. My advice: There are many banks that are customer-oriented. Find one of those and bank there.

Every month for over 2 years, I deposit a check in the same amount, which I had my mortgage payment automatic draft out. Never had a hold placed on the check. Well last month, my mortgage payment showed paid and then they did a reversal and placed my check on a 6 day hold causing my mortgage payment to return. I tried everything to get the funds released. They did nothing but lie. I will call you later today, I was told by the assistant bank manager, which I never received a call . Plus the check was drawn on Wells Fargo, but Td bank all of a suddenly thought the funds was not there. This bank is the worst of the worst bank. As so as I could , I closed my account. I would not recommend this bank!!! They deserve a zero

This bank doesn't even deserve 1 star. Slow, no one knows what they are doing. I have wasted so much time here (one is lake city is just as bad). Everytime I've been here, u spend way too long, or have to come back. Always have to get the manager, she is the only one that knows anything about banking rules. The tellers are slow and don't seem to care at all. I moved from NJ and no Chase Bank down here, hope they are soon. I truly hate banking with TD, especially this Florence location.

They are crooks. They make you pay to have a checkings account with them. The features you op in for only can be used if the banks allows it. They are just yo unorganized. Closing my account here ASAP and I wouldn't advise anyone else to get one. Boycott TD Bank. Then on top of that I had a bill I had to pay and I have overdraft protection to charge me the $35.00 fee. Went to pay bill and they would even authorize bill so my lights were shut off even though half of the money was available in my account. It didnt let me get and extra $20.00 dollars. Called an dwas on hold for 2 hours. Then when I got in contact with the rep It was nothing they could do but tell me to wait until monday. Its monday and i still can't overdraft my account that i pay fees on and i pay a service fr for every month. This is not the bank for me and if this helps any run away from TD Bank. They are not a good bank. I've been with my fair share of banks but this is by far the worst one I've ever done business with. Shut them down!!!!

Bank officials never knew anything about “proof of fund” letter. When I explained they say it will be 2-3 days. Disappointed.

What kind of bank makes you get an account with them just to take money off your card. Thats crazy as hell why do i need to have an account with you when i bank with someone else i can alwasy go to an atm but you can never take off more than 300 they suck i will not bank with them

I drove all the way from 30 minutes away to do something that has to be done in person. They closed early at 4pm and refused to help me even though they are in the building and answered the phone.

This bank have people there that has good communication skills and people skills Loving greeting From everyone there ❤️

Dishonest in their business there is a lot of important information that is left out. Bells and whistles.