TD Bank Hillside Ave, New Hyde Park

Tellers always known me by name and very polite and helpful I never dealt with managers and do not know how they are but my experience was always positive ✨️

relocating from ohio and opened an account here recently, Best Customer Service of any bank ive ever dealt with period hands down. Thank you so much TD Bank here is to a long term relationship with you.

TD Bank office hours in Hillside branch. Monday-Wednesday 08-05 Thursday-Friday 8:00-7:00 Saturday 9:30-1:00 Sunday 11:00-2:00

Horrible experience at this bank! Went in to get access to my safe deposit box and a customer was in there for nearly half an hour. When I asked the teller what was going on she simply shrugged and said there is nothing they can do about it and said someone can take 30 minutes or 5 hours. I said I understand, but can someone atleast knock to see what is going on? half an hour is a very long time to be spending just to get something out of a box! The teller became even more rude and was ready to just start an argument to where I just walked away as I knew this conversation was not going to go anywhere. The staff at this td bank location was extremely rude and dismissive. When I asked to speak to the supervisor, he had his back turned at me to avoid any addressing to what was going on and waved his hand dismissively. Very horrible attitude from the staff at this td bank location! The staff was taking their sweet time chit chatting away and being as slow as they possibly can. No value for anyone's time or the decency to even speak to the customer in an understanding or kind manner.

Long wait time, slowest customer service. You need more tellers to handle walk-in customers.

Worst, slowest customer service i have seen in my life. Unbelievably slow. For example taking care of 2 customers can take 2 to 3 hours. Can you believe that. Some staff need to be fired.and rehire Specifically a white old short hair lady. When she help seems like she is giving you huge favor otherwise she don't want to even see you. Only the Indian staff is great humble polite n helpful .. ( because of this i start going back to TD Bank Great Neck . Amazing very professional customer service

Worst branch ever. They are so unbelievably slow. They don't understand what anyone is asking for. They don't provide pens at the drive thru so you have to send that carrier thing back twice and wait while they ignore you, just so you ask for a pen. I guess they expect you to write in blood. The poor woman next to me is still waiting for them to fix her mistake. She's been here even longer than me. Won't come back.

My visit was exclusively to open an account for my mom. Daphnee Nicolas was the financial services representative who assisted us and she was absolutely amazing. I enjoyed having a brief conversation with her and she definitely took her time to ensure my mom was satisfied. For me this is important as my mom is special for me and I appreciate those who give her their time and respect. We chose to open a basic checking account but Daphnee did inform us of other options to help us decide which is the best for us. She helped us set up the online banking account, made sure to check if the ATM card worked effectively, and gave us TD souvenirs at the of our visit. The bank is open 7 days a week with Sunday being 11-3pm. This branch also has safe deposits which can be accessed on Sundays as well. Upon arrival sign in is required for financial services and safe deposit use. Though, I didn't need to utilize the teller service but the line was long but I think it did fairly move at a decent pace. Definitely admit to the fact there's only 1 ATM machine located at the main door upon entrance. Which obviously can be frustrating to use during rush hours. Drive through ATM is available as well for your inconvenience. Best perk of this location is their free parking lot. That's definitely one less thing to worry about!!

The staff is great, but their ATM is terrible. 3 times already I’ve come late at night here expecting to be able to deposit important funds into my account and it’s out of service more often than not. If I notice a change occur and the atm starts to perform more reliably, I will happily change my 3 stars to a 5.

Never had a problem with the service. I leave ample time for myself to do what i need at the bank; which is essential for anything in life. The most I've ever waited on line for service was 15mins because it was 12:00 and everyone and their mother were in the bank. Friendly people there as well. The hours are wrong. These are the Drive -Thru hours. Not the bank hours.