TD Bank Main St, East Hartford

went and withdrew money using my debt card from inside the bank on Monday I left my card in the machine not realizing what I had done. Wednesday went back to the bank canceling the card on Tuesday to get a new card come to find out they had the card. Nobody had the decency or smarts to contact me and let me know they had the card. They had my correct cell number and nobody bother to call me ,unacceptable done with that branch and maybe the bank it's self. The most convenience Bank my foot!

I have been a TD Bank Customer for years, but it is time for a new bank. This bank is not only becoming Your Worst Nightmare instead of the Most Convenient Bank. I have never used a bank that makes you resign up for wire service every two months. And you have to go to the branch, talk about inconvenient.

Short staffing issues really hinder customer service.This branch in particular

I went in today to speak with someone about an issue and Amrita Ahluwalia helped me. She was so patient, kind, and helpful. She ended up helping me out with more than I even came in for and I felt comfortable talking to her. I've always gone to the Glastonbury TD Bank but the kind, helpful customer service I received today with Amrita was much more than I've ever experienced at any other TD bank. 10/10 will always just go there.

I have been a TD Bank person for years and I agree this location has gone down hill! I finally found another branch that is much, much better than this one and where they are more friendly as well,It is too bad years ago you knew everyone at this branch every time you go there now it is somebody new including the Managers also.

tried to get a loan for a house was denied however at no cost to me one employee has gone out of her way to help me build my credit to where it needs to be and give me advice on how to keep it there once i reach my desired credit score. This same person was able to dispute a transaction after my debit card was stolen and even got my money back for two fraudulent charges to my account. Her name is Marisol. She is truly a hard worker and wont stop till you get what you need. Love this place so much, and to this bank's credit it's not just her. The tellers there are very friendly all the time. I've left TD a few times to go to American Eagle, Webster Bank and Wells Fargo yet I find myself coming back. They treat you like family and I highly recommend them to anyone for any reason.

So let tell you how TD Bank is quite frankly the worst bank. Do not use their Bill pay. They will pay the wrong vendor and swear that it was not their problem. However your put an account number on the payee and they pay some other payee. The thirid party Partner Care and they want me to resolve the issue. Now they put me to another number on hold 1 hour.

I do not like this bank. It use to offer longer hours not it does not! It use to offer have no additional charges to use other ATMs, not it does not! This things that attracted me to the bank are no longer there so why should I stay? Guess what, I am not!

Great customer service. Had an issue with online banking for two weeks but the assistant manager, Amanda Collins sent me daily updates and helped get it resolved.

Visiting this bank was a pleasant experience, good attention excellent staff, especially AMANDA COLLINS, thank you for being so kind