TD Bank Pompton Ave, Cedar Grove

5-star customer service! I was greeted at the door with a smile and a welcoming staff willing to assist customers. Branch manager, Jonathan was exceptional and informative. Super easy to talk to and helpful. His approach was customer-focused and made me feel he truly cared about my financial concerns. He was amazing! Thank you Jonathan.

Analyn made my experience at her branch exceptional. She was professional and friendly and I enjoyed meeting and doing business with Analyn. Also the lady teller who is a lovely young lady was professional and pleasant. She did the wiring of funds quickly and with no hassle. What a pleasure working with the Pompton, Cedar Grove branch.

The staff working at this branch were very nice, helpful and ensured all my needs were met. A special thank you to the Branch Manager Jonathan for providing some knowledge and detailed information on the importance of enrolling into 401K plans. Thank you !

Went in and sought help for a check image that I deposited 3 years ago. The branch manager and his assistant branch manager , helped me out and was able to find the check for me. They needed to go through more than 20 file images to look for a particular check; but never once complained about it. Definitely a good experience with this branch each time I come in. I have been doing transactions in this branch for around 4 yrs now and have been very very satisfied with the overall service.

Don't bother with the drive up window, unless you want to have your entire day ruined. Teller decided to take her lunch break in the middle of my transaction - AFTER she took my deposit bag - leaving me sitting in my car wondering WTF happened. I had to park, walk into the bank & ask where my money went! I'll use the ATM from now on, for all transactions. This place is going downhill fast.

Clean inside, helpful staff. All employees were very kind, helpful, and knew how to do their jobs in a way that best served the public.

The atm was out if service so had to go inside to take out money. The Indian guy that care of me was very rude. Took about 20 minutes to get $200 from him.I gave him my card and bithday and license ,but still said I still needed a password I had on the account. I never use my password so couldn't remember it. He was taken care of the drive thru and left me standing there.terrible

So grateful for the outstanding service of Jonathon and his team Temara and Honey they went above and beyond to gather the change order for my job. Very appreciative of their service💓

Pleasant tellers but it takes longer and longer the more I come. I assume it’s because they are hoping people use automated systems and hire less “human” staff.

Ripon was very helpful and kind. I think she is one of best TD bank employees ever.