TD Bank Northern Blvd, Queens

Drive tru expirience was extremly long jose the teller took his sweet time talking and laughing with another employee stopping between while he typed my account number and had to wait like 10 minutes for the car in front of me and then another just to make my deposit this expirience it's usually fast at other branches ..you guys need someone humble and not cooly for this position The rest of the staff it's very nice.

Worst service of td bank ever never gonna come this place they waited you long like 2 hours and then let you go without help lazy staffs

Not a good place to go, specially during this pandemic. I schedule an appointment at one time, they put another and made me wait outside about an hour to told me they cannot do anything to help.

My only issue is that the wait time for customer service is insane often. But friendly staff and extremely helpful.

I WOULD NOT GIVE EVEN 1 STAR IF POSSIBLE. SERIOUSLY UNDERSTAFFED, UNDER TRAINED, DON'T KNOW HOW TO HANDLE CUSTOMERS, AND WORST MANAGER. I HAD GONE JUST TO GET A DEBIT CARD REPLACED FOR WHICH I REGISTERED AND MENTIONED THE REASON FOR THE VISIT AND WAITED OUTSIDE IN THE HEAT FOR MORE THAN 3 HOURS JUST TO GO INSIDE AND WHEN IT WA MY TURN, THE CUSTOMER SERVICE PERSONNEL JUST WALKED OUT SAYING ITS HER LUNCH TIME AND CANNOT DO ANYTHING THEN AGAIN WAIT FOR MORE 1 AND HALF HOUR JUST TO BE NOTIFIED THAT- THE MACHINE IS NOT WORKING SO WE CANNOT ISSUE A CARD TO YOU. I ALONG WITH OTHER CUSTOMERS WAITED IN THE HEATED OUTDOOR FOR SO LONG, HUNGRY AND THIRSTY AND THEY DID NOT VALUE US.I WASTED MY TIME JUST BEING THERE TO BE TOLD AFTER SO LONG WAIT THAT THE REASON I WAS THERE FOR CANNOT BE FULFILLED AND THEY HAD THE AUDACITY TO SAY YOU SHOULD HAVE ORDERED IT ONLINE INSTEAD OF WAITING HERE, AND I BELIEVE THE PERSON WHO SAID THIS WAS THE "MANAGER" OF THAT BRANCH. IF THE REASON FOR YOUR VISIT IS NOT CONSIDERED THEN WHY BOTHER ASKING PEOPLE TO REGISTER AND MENTION IN THE FIRST PLACE. THE WORK FORCE HAS TO BE EFFICIENT AND FAST AS TO HONOR EVERYONE'S TIME AND REQUEST. BUT THE STAFFS THAT WORK HERE ARE LIKE DOLLS WORKING WITH LOW POWER - SLOW!!! THE WORST OF ALL IS THAT WHEN ASKED A QUESTIONED, THEY FEEL ATTACKED AND OFFENDED, AND WHEN APPROACHED, THEY EVEN TELL PEOPLE THAT YOU CANNOT COME TO US, WE WILL CALL YOU AFTER HAVING PEOPLE TO WAIT FOR HOURS. THIS PLACE EITHER NEEDS MORE TRAINED AND CAPABLE STAFFS OR THEY NEED TO TRAIN HEM TO WORK MORE EFFICIENTLY OR ELSE THE RATING AND THE LIKING FOR THIS BRANCH AND EVENTUALLY TD BANK IS GOING TO GET AFFECTED VERY BADLY DUE TO SOME LAZY STAFFS! I AM FURIOUS FOR HOW THEY BEHAVED AS ONE OF THEM EVEN YELLED AT THE CUSTOMERS FOR BEING IMPATIENCE AFTER WAITING IN THE SUN FOR SO LONG. HOPE THIS WILL BE TAKEN CARE AND IN FUTURE CUSTOMERS WILL NOT HAVE TO SUFFER.

Even with no people waiting. Things take long to be done in the drive through. It's not even funny how long you can wait here.

Had an appointment but still waited over an hour to be attended.

Drive thru wait time is only 1hr. Happy banking!

The manger is not responsible and not helping at all and she never get back to me but the service is great and the supervisor Christian he's an amazing and helpful

I have had two problems since they open first as Commerce and then became TD Bank. I happy with their service.