TD Bank Main St, Little Ferry

If I can give this specific branch a negative star I would. Staff is so unprofessional. Basically telling me that it doesn’t matter if what they’re explaining doesn’t make sense to me they cannot help me. Disgusting behavior. Honestly needs a new staff.

Absolute ZERO for this TD Bank, Little Ferry branch. Do NOT go there. They do NOT treat you like human. I followed their instructions and signed up. As per their text msg, I should be the 1st in the line. But the CSR took the customers who showed up without signing up. I waited for 35 minutes. They have no couch so I have to stand. Then the CSR rudely asked me to wait for another 30 minutes. No apologies given so I left. I do NOT recommend this branch. Go somewhere else instead!

Dear TD Bank, I am a long term client and TD is my preferred bank. However, for the past month, I have been receiving less then professional service by your top bank teller, Karen, at the Little Ferry NJ branch. She makes me feel uncomfortable when I get there 5 minutes before the bank closes by the way she openly complains about me arriving to the bank so late. She mutters under her breath as well and had the audacity to tell me not to come to the bank right as it’s closing. Today she rudely threw the cash envelope at me and complained to her male coworker with the long hair about how she NEEDS to get out of there. The drive thru was still open which means they were still taking in clients for the next 2 minutes. They were still serving clients in the drive thru while I was inside the branch. This type of behavior leads to fiduciary distrust. How can I trust TD’s tellers when they don’t even want me there? I don’t feel welcomed when I come to the bank, which is not the TD way. I would like her to exhibit a more professional and positive attitude when I am making my bank transactions. Every transaction is an opportunity for TD to better serve their clients. I hope this complaint serves as a chance for TD to better serve me and other clients because I’m sure I’m not the only one.

The Man working on July 25th 2020 at 11am at the Drive Thru is the Rudest bank teller I’ve ever witnessed. I say Hello “ He doesn’t even acknowledge I say Thank you doesn’t acknowledge...I remember the days where you had a great relationship with the Branch Not anymore!! don’t use this Branch not worth the Aggravation!! I will soon be taking my Banking else where!! #tdbankbadcustomerservice #tdbanklittleferrynj

Even one star is too much. A teller deposited to wrong account. When I complained it, it's my fault? because I didn't tell him. Also, He showed me attitude. The staff is unprofessional. What he said to me is " what're you looking at me? Do you want to do something with me?" This branch is horrible place. if you want to experience nasty teller you go there.

They say TD bank is the most convenient bank. I personally experienced it is a big LIE! Depositing check in this bank takes more than a week to be cleared. The staff are not helpful.

I have a business account. Went in for a wire and waited for about 40 mins before I walked out. Basically no ish given. Rude and unprofessional. This branch of my list. Considering this is the second time happening.

This is a great bank to go to if you’re interested in spending an hour and a half in the drive thru just to get one check, even though you don’t have COVID

People are very nice, helpful. The wait is because it's a small branch and a lot of people go there. Staff are professional too.

I hate coming here. No one is ever working, people just walk around. I’ve been seating here for over 20 minutes and no one has even asked if I need help, or sorry someone will be with you shortly! Glad this is not my default bank location.