TD Bank W Uwchlan Ave, Exton

This TD Bank branch is a pleasure to visit. Only 5 minutes from home, it's rarely too busy for a counter transaction. I'm in this branch on average of twice a week although I'm not a business customer. I never mind when the tellers are busy because they know me by name. (Along with great hours, they truly are the 'most convenient bank'.. )

TD bank doesn't have customer Service. Their Manager was very rude and didn't make effort to resolve the issue. They just want your money with NO Service. Plz don't bank with them.

Went in to correct a credit card problem. The phone number associated with my account has changed and because TD Bank can't verify my new number, it has to be changed in person at one of their branches. Gave him the info, he typed it in. I asked him to call TD Bank Credit Card Services and he said they don't do that. When I got home, I found out that he did not change the phone number correctly. Screwed on two accounts.

If I could give 0 stars, I would. Don’t know her name, but skinny witch looking lady with glasses is unhelpful and super rude. She should be fired because she has given me issues before. She wouldn’t help me or explain any of the questions I had. I left the bank out of frustration. This is my last straw because this has been maybe the 6th time I was treated poorly and not properly assisted. The people over the phone are more helpful believe it or not. Thinking about switching banks because of how horrible this location is.

It's incredibly rude that they don't answer their phone during COVID to answer basic questions about what services they can still provide. I was even hung up on at one point in mid sentence. They are, admittedly, doing nearly all things via the drive through, but I shouldn't have to drive there and wait in line just to ask questions. Its terrible customer service. I am strongly considering switching banks and have been looking at others now. Once a bank is frustrating to deal with, there is no point in staying. Its a fundamental service

Closed my small business account today. 12 years I have been with TD and they decide to raise the minimum balance to $1500 or there is a $25 "maintenance" charge every month. Tired of having my money held hostage by my bank, that is what the government is for.

The first branch we went to was rude. However this branch was extremely helpful and had amazing customer service. They had worked well with us and helped us fix the situation. They really made our day a lot better and had smiles on their faces.

Great experience opening my accounts. Never had any problems, great banking app for the phone, nice clean well lit bank. Friendly faces. Sarah Decker is such a joy to work with opening my business account.

I have been a customer with TD for years. Today was the worse situation I have ever encountered. Please refrain from going here. Wells Fargo the banking theives will treat you better. One of the bankers at this location Mr. Jackson was the most disrespectful individual I have ever met. I called me a name and followed me out of the building saying, "manage you finances better" because they made a mistake, took responsibility but told me my account would need to stay negative until they figure exactly what went wrong meanwhile my paychecks direct deposits every Friday. I'm writing a letter to corporate and closing my account. Never again.

Trash service. Waiting 30 minutes to do a wire transfer and still no service waste of my time. Learn to staff and run a service