TCM Insurance-Motor Vehicle E Bell Rd, Phoenix

Very Friendly and nice staff especially #Liz they help with other things that customers can't understand, you can wait and get your paperwork done fast. Highly recommended 👌

Liz and Claudia were both super friendly and helpful. Liz went above and beyond to help me resolve an issue with the title. The office is clean, smells nice, and not crowded at all. So much better than the DMV, and they have lots of services to offer.

I just moved to Arizona didn’t know what to do this place explained everything and did exactly what they needed very helpful and let you understand what needs to be done Liz and the team was one of the best people I talk to in the DMV since I got here thank you guys

Liz and Claudia are the best! They can always answer my questions were many other places I’ve been to don’t have the correct information. I always go here for any vehicle documentation I need done and they never seize to amaze me. I’m a life long customer. Thank you!

I’ve worked with this place for over a year really love the attention they give you I would definitely recommend them to anybody whether Your a Dealer or a private customer Great service

This place ALWAYS takes great care of me. In & out FAST. No hassle. They do it all. I've been coming here for about 5 years. Very pleased

TCM… Amazingly kind, patient, knowledgeable, personalized, and helpful staff! I don't write reviews... but feel compelled to do so for TCM. I’ve been to TCM a few times recently at a couple of their locations… shout out to Lucy with the many conversations and transactions, and Alba at the location on 1219 S 19th Ave, Phoenix; and also, Eileen at 1601 E Bell Rd A5, Phoenix! They have been so nice and helpful! Lucy and the manager, Alba, on Buckeye helped with an incredibly unique transaction and really went out of their way to help me with what was needed and to make it all happen. Other places I first called to get guidance, before calling TCM, were not willing to talk to me over the phone or give me any help at all, nor did they have good telephone etiquette. The greeting by TCM was entirely different, it wowed me! Thank you, Lucy, Alba and Eileen, for taking it a step above and beyond with your customer service! It’s hard to find this level of customer service anymore and neither I, nor my family, will EVER go anywhere else except TCM for our DMV services! Great convenience, great service! Keep up the great work! Thank you!!!

Claudia and Liz and all staff here are amazing!! Needed to get paper work done on my car I went to another place bc TCM was closed for the weekend, BIG MISTAKE! Bottom line they said they couldn’t do anything for me bc the paper work was “incomplete”. I waited til Monday and went into TCM and boom Claudia and Liz fixed everything I needed and they were done in about 20 mins. So it’s safe to say my paper work wasn’t incomplete! I will never go anywhere else if they’re closed I’ll just wait.

Quick service, knowledgeable and professional. My go-to place for all of my MVD and insurance needs.

Issued a 90 day when there are specific policies stating what grants distribution of a 90 day permit. This business should follow policy, instead of giving permits for 1/4 of a year, and not requiring customers to register when there is clearly an AZ title.