TAPCO Credit Union 176th St, Puyallup

Branch Manager Jacob Pugh is amazing. Again, and again he has gone out of his way to take care of us as customers. Jacob has problem solved with us through several events that required a Banker's expertise. We trust TAPCO and specifically Jacob with ALL our banking needs. Great customer service is hard to find these days, thanks again.

Amber was absolutely amazing! I called with concern and she had the communication with me and salved my concern! She even sent me the information to a shared branch much closer to my location without me having to ask. I absolutely appreciate the time she spent with me to get my my problem taken care of! Thank you very much Amber S!

Erin is a literal Rockstar! She is one of the kindest most genuine people I've experienced in banking. I met her once and we had the usual small talk while she processed my request, and I come back a few weeks later and she remembered me! She has a way of making you feel like a genuine human being. I was so surprised when I walked in and she knew who I was after only meeting me once, a few weeks ago. I'm actually in my car writing this review in their parking lot because she deserves all the praise!! Thank you Erin!

I tried giving 0 stars, but it wouldn't let me. Apparently all branches are closed on Saturday. Even though the Puyallup one is open at 9am on Saturdays. It's 10am on a Saturday and all I can get help with is from an after hours agent who can't do anything to help. There's no point in calling after hour agents, they are useless and can't access anyone's account.