Synovus Bank Athens Hwy, Loganville

I walked in and have had to sit for over 30 minutes no one said Hello. Multiple agents walked past didn’t say hello, or ask me to assist. The manager Jon was behind me in his office the entire time. When I asked him is there anyone else who could assist he looked as though I was bothering him. Not to mention I did close the account today. This is just ridiculous service. An hour to update my address. Please trust the reviews that people took time to write.

Arguably one of the worst banks I've ever visited. The regional manager, Phil Bettendors, is an incompetent leader - at best. Just closed my accounts today after a horrible experience yesterday. Never again!

Stay away from this bank. The $1200 limit on your own money is ridiculous. You have to call and speak to clueless reps (and spend an hour on the phone) to get an increase each time on your own money!!!!! So many other banks that deserve your business. This will forever be a low rate, B grade bank. Lost my business forever.

Must be under new management because I never had anything but excellent service when this bank was Athens First. We have had the same, checking and savings account for over thirty years, as well as, HELOCs. I can only imagine the amount of money we have paid for banking services. We have overdraft protection and our checking acct generally 4 digits. After Athens First became Synovus I went in to withdraw a fair amount of money and deposit a 12 dollar check I’d cashed for my son. The teller took the check to the back, returned and told me I couldn’t deposit it. I withdrew my money and then asked why the problem with the deposit. A woman appeared from the drive through area and told me I had forged the check in front of the teller, that was against the law and I could go to jail and they could get in trouble. I then pointed out that I endorsed the check in front of the teller using a blue pen, under my son’s endorsement, he’d used a black pen. They deposited the check, never apologized or said thank you for being a loyal customer. The teller never even smiled, just retorted, “I deposited the check.” Shocking and terrible service, Peachstate, you have new clients.

I love MY bank. I have been banking there for about 15 years. Even when I moved out of state and then 2 hours away I have never left MY bank. The people are great and treat you like friends.

I got an email about recent visit to the their loganville branch in GA. Problem is, I'm 1000 + miles away. I looked the name up on google, called the branch and the first thing they want is my full social security #. WHAT THE HELL!!

Jeff Collins and his staff have been very helpful working with the Loganville Development Authority! It is appreciated...

My experience with Synovus Bank has been excellent. I moved to the area and now using their Loganville branch. Recently a new manager I believe...Jeff had been great. However, the true heart in this bank in my opinion is Debbie Harper and bank staff who know you as family but super smart, honest, very efficient and knowledge of the industry at large. Online banking site excellent but you can have personal advice, etc in the bank without a hassle or less than above par assistance without long lines, sitting while they "try" to find your account. Debbie Harper is straightforward, honest, with years of experience. Never have had a less than great experience at SYNOVUS! Debbie is a superstar! In this market, stick with someone you can trust. She's got a proven track record⭐⭐⭐⭐⭐.