Synovus Bank Highway, Covington

Very nice staff and always correct about everything. However if a location is busy every day around the same time you should staff for that. Two lines in the drive thru all the way out the parking lot. I spend close to an hour to do a simple deposit. Like I said wonderful staff and very professional but management needs to run the flow around the business needs.

Do not get a Synovus bank account they will lie more then Joe Biden. Th employees over the phone are rude. I got my paycheck over cash app for $900 on a Friday cashed out the money showed up in my account. The. They wanna tell me the money didn’t hit my account till that Tuesday night so I used my card 36 times. From Friday till Tuesday and I’m getting hit with a $36 overdraft fee on all 36 times over $1000 in fees take your money somewhere else. Worst bank in America. Won’t help anyone.

Had been a loyal customer here for over a decade, usually no issues and if there were they were professionally and politely resolved. During last time at the bank, I was discriminated against. Sheila Almand was rude, impolite and would not place anything in my hand, despite my arm being fully extended. A person of that character will diminish the morale of a business.

This has been a great bank to do buisness with. Other banks seem to try and find a way to stick you with fees or penalties for things you can't control. This bank has been nothing but honest and well managed.

Everyone is very friendly and they always love to talk to you. I wouldn’t use another bank. Also as soon as you walk in they know who you are. My elderly father also uses this bank, and they go out of their way to help him. If I could give more stars I would.⭐️⭐️⭐️⭐️⭐️

If you call you are on hold for at least 30 minutes.

I made a deposit on sat morning and cashier at the window said that her computer was down at that time .She told me it would be back up by the time closed and my deposit would be available at that time.Well at closing time the computer system was not up. They went home and i have no access to my money till Monday. Terrible customer service.

Love this branch! Elsa is the best ❤️