SWBC Mortgage Waco - Valley Mills N Valley Mills Dr, Waco

Chuck Jones and his team are the BEST! As a customer who is also a veteran of the real estate industry, Chuck and his team blew me away with their attention to detail and consistent communication. They were always available for questions and provided all the resources and guidance we needed throughout our loan process. Buying a home can be one of the most frustrating and heart wrenching experiences. Not this time! Chuck and his team made our experience joyful and seamless. So much so, we've already referred our friends and family. Chuck has our business for life!

I financed with Chuck Jones at SWBC Mortgage twice and had a great experience. His team took care of my needs and answered any questions my wife and I had. They made the financing part a breeze and we appreciate what they did for our family.

Chuck & his staff were amazing. They answered all of my questions & were very patient with me. They made the home buying experience smooth from start to finish. I highly recommend them.

Chuck Jones takes the time to respond to every one of my inquiries in a reasonable time frame. You can tell by his responses that he keeps up with the current real estate trends and he understands what those trends mean for his clients and their mortgage.

Chuck and Nate were exceptional in n meeting our expectations in the interest of financing our first home mortgage!

Chuck Jones team has amazing knowledge and insight to home lending process. I was preapproved in a very short period of time. Even though I was preapproved they also gave me information on how to solve certain financial aspects that would get me better rates, quickly. It didn’t matter what time of day it was I always had responses with in an out of sending an email or text. Near closing his team really went to work for me with appraisal issues. In the end, I had a $50 lower monthly payment than expected with less money down. Could ask for a better group of folks to guide you through the home buying process

We did our re-finance with the Jones Team SWBC. It was easy and at a great rate. We plan on using them again for investment properties throughout Texas.