Superior Credit Union William Howard Taft Rd, Cincinnati

Each time I have visited this establishment Ms. Tanya has always been very helpful. She always greets my mother and me with a smile. She has the answers to the many questions I present to her. The other staff members are great also.

No app so no mobile check deposits. The website has been down for almost a week. It took the elderly employee several days and multiple attempts to set up my online banking. The phone system doesn't recognize my member info. Other CU have better rates on savings accounts. This place is stuck in 2005, don't bank here.

Don Stout has gone above and beyond to assist with our mortgage loan. Don always responds quickly and is knowledgeable. He is a valuable contact!

I had a question about a problem getting a payment made to a service provider using ACH. turned out the mistake was mine and the issue was resolved within a minute or two.

They took money from my account at the time of my Chapter 13 Bankruptcy filing although they were not named on my filing. I was told by Jim "just because we could". They are still showing that I have a balance due on my car finance account, even though they released the title on the car which was at least three cars ago. I had to rate them 1 star even though my rating would be zero stars

Very quick and efficient to get our home loan, people are very friendly and happy to help.

Excellent customer service everytime I stop in at the location on the Westside of town! The Tellers and I are on first name bases, this tells alot about the integrity and commitment that still exists!!!!

Great! Office location a walking distance from my office. Front desk employee was very pleasant and teller was a great help. I am very pleased with their services.

AJ made this loan a very easy experience. I couldn't be happier

Very good service at the hone office in Clifton. However when I called office to get information I was placed on hold much, much too long.