Suncoast Credit Union Vanderbilt Beach Rd, Naples

been with this bank for 5 years, and since I've been with Suncoast, y'alls customer service has gone down the drain. Especially with one particular employee named Jeremy he is rude, unheplfully, I felt very racially profiled. I don't understand why as bank yall would have someone as antisocial and lacks the ability to have decent customer service attitude, to work with people instead of a job where people skills is unneeded.

The place was great. They helped me successfully lower my cars financially. Carolina Pocatello answered all my questions and helped me get the best price for my new vehicle.

Amazing job Alexandra machine thank you so much for your patience.

This is the worst branch of Suncoast. I'm a Bartender. I used to deposit my money there. One day i was changing coins and when i got the ticket. It was 79 well. The woman there put in my account 59. I realized when i was out of the bank. Then they said she diddint read it well The number.

Good customer service. Eris was very helpful.

The stuff is totally not caring whatsoever. They tell you one thing but in fact do nothing. On a prepaid card which was approved by the underwriter and everything was a zero phone call and nothing happened for 2 weeks until we started trying to find out what happened that representative didn't even tell us to come and just sign papers!!!! Wow!

Eris Llabani was super helpful in starting my new account at Suncoast

I been with this bank for 5 years, and since I've been with Suncoast, y'alls customer service has gone down the drain. Especially with one particular employee named Rhonda she is rude, unheplfully, and very judgemental on people from the working class. I don't understand why as bank yall would have someone as antisocial and lacks the ability to have decent customer service attitude, to work with people instead of a job where people skills is unneeded, which she would be more qualified for in my opinion.

Rhonda needs the biggest reality check of who is serving who. By far the worst customer service I've ever had to experience, telling me to never come back after being profiled as someone not worthy to use her bank. If I've ever had thoughts of joining this bank after my experience today I can gladly tell you Suncoast is not the bank for you and they do not care about you or your experience using their bank. Please save yourself from long lines waiting as Rhonda consults 2 different people who tell her the same thing 20 minutes later leaving not noticing Suncoast credit union had turned to a small but fully functioning corner of hell.

Customer Service here is terrible. I love all the benefits from suncoast but the people that work in this area are terrible. I recommend going to the one in Immokalee all the employees there are very kind and respectful! Although it is always busy, but I prefer to wait and have someone who likes to do their job help me out because they will do it with pleasure.