Stephens Automotive Service and Sales Nw Beaver Dr, Johnston

I have nothing but positive things to say about this business! Jeff is amazing. He took care of everything and made the whole process effortless! Definitely be looking to him for future purchases. Loving my new Highlander!

Jeff is the best! It’s nice being about to take your car somewhere that is trustworthy and the fact that they offer loaner cars, so I didn’t have to be stressed about getting to work and the kids to school is great! Will definitely recommend this place to anyone that is needing a car or a service! Thanks again!

I came in needing new tires and an oil change. I also had questions about my battery, as it had started giving me low battery messages. I also had them look at my brakes. I left with new tires (a much quieter ride), a new battery (it was shot), an oil change and assurance that my brakes were in good shape. This is a family run business that makes the customer feel like family. They know what they are doing and get the job done.

We have used Stephens Automotive Service Department for several years and have always found everyone there to be professional, courteous and knowledgeable. They explain issues and diagnosis in clear language while discussing options. We recommend them to others as we have found them to be honest, dependable and reliable.

Debbie and Jeff really helped me out while finding a new to me vehical. They were very nice, cooperative, and knowledgeable. Their vehical prices, inspections, and warranties compete with the larger dealerships, while providing a no pressure environment.

We called on Monday morning to test drive a car we found online and they had it ready for us within 15 minutes. It wasn't exactly what we were looking for but he showed us two other cars they had in inventory. We test drove 3 different cars and the service was FANTASTIC! We will most definitely purchase future cars from Stephens.

Was very please with how fast Stephens Automotive Service came to my rescue! Debbie even came to me where my car broke down and picked me up and drove me to work which blew me away! i was so grateful for that! Jeff was in constant contact with myself and my father about my car and the issues it had. Everyone was extremely personable and i'm grateful that they helped me as much as they did. thanks Stephens Automotive!

Stephens auto was very helpful in helping me choose my car. The purchase process was quick and easy. They did not try to talk me into buying anything I did not want while being helpful at the same time. I love my car and would highly recommend them.

My car was checked soon after I arrived. What was needed was well explained to me as well as an estimate of the length of time needed and the cost. Everyone was very cheerful and courteous. When there was a flat tire on my loaner car, Deb and one of the mechanics brought my car to me and took te loaner back. That saved me a trip!

I was able to great customer service from Jeff and Debbie as I bought my 2010 Ford F150. Jeff was upfront and honest on the truck. He even stayed late after closing time so I could test drive the truck. I would recommend anyone to take a look at this dealership when purchasing a vehicle! Great Customer Service and Great Prices!