Stephen Smotherman Insurance Case Ford Rd, Heber Springs

I want to personally thank Stephen. I had some challenges when I first started working with them and make Stephen are of what my frustrations were. Yesterday we had to add a second vehicle to our policy. When I called Stephen to get a quote he said he would find out and call me back. A short time after he called back to say the insurance company I have my policy through would not cover the size truck I had. He told us he had never heard of such a thing but would work on it or find a different carrier. I even tried to call the carrier but was put on indicate hold. Yesterday evening I received a call back from the insurance carrier with multiple apologies. She told me she had given Stephen incorrect information and would be adding the vehicle to our policy. She told us she would call Stephen as well and apologize to him. Stephen, thank you for all your help in getting this taken care of.

Great customer service! Went above and beyond to find me the best rate on my homeowners insurance.

Smothermans ins always takes great care of me.

Insurance went.up 20 for no reason!$