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STCU: Airway Heights Branch US, Airway Heights

3.9
(10)Loan Agency
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10811 US-2, Airway Heights, WA 99001, United States

+1 509-326-1954

https://stcu.org/locations/airway-heights-branch

  • SaturdayClosed
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–5PM
CLOSED
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    Reviews

    3.9/5.010 Reviews

    S

    Scott Cahill
    4

    They were helpful, but was not the right fit for what needed to be done

    Response from the owner

    Shoot, we're sorry we were unable to help you with what you were looking for. Thanks for your consideration!

    J

    Jenifer Davis
    5

    I love this bank, the staff are very helpful and patient. I have a hard time understanding all the lingo of finances but they really break it down for me so there is no confusion. Currently have an auto loan (my first one) through them and they made the process as easy on me as possible. Definitely recommend!

    Response from the owner

    Thank you so much, Jennifer! We so appreciate you taking the time to leave this review! 💜

    J

    Justin Barber
    1

    Twice now STCU has reported missing payments on a loan for the same date. The reports were months apart for the same payment date. I sorted it out the first time many months before and then it popped up again on my credit report. Overall they are generally unhelpful and need a better customer support base and a better way of contacting individuals before this sort of thing happens.

    Response from the owner

    Oh no! That does sound very frustrating. We are very sorry that this happened and will be looking into what went wrong to get it fixed ASAP. Our team will also reach out to you on Monday.

    D

    Donna B
    5

    Closed HELOC transaction recently, from application through to signing the process was smooth and although the person at the branch handling my signing was in training, they had a branch manager along side. She did great and we were in and out!

    Response from the owner

    Thanks, Donna! We're glad you had a great experience with your loan. We'll be sure to pass along the kudos!

    K

    Kalyn Gonzales
    5

    I was helped by Gayle after coming in to replace a lost debit card - she was so nice and so helpful that I decided to write my first google review. Very happy I bank at STCU. Thanks, Gayle!

    Response from the owner

    Thank you so much for taking the time to leave a review, Kalyn! We love having you as a member-owner and will be pass the kudos along to Gayle!

    T

    The Cave Beast That Stole Wakanda
    1

    I called customer service and was on hold for 3 hours after talking to 2 people. When I called back they said there was no record on the log that I called at all. The live chat suggested that I contact live chat...

    Response from the owner

    Hi, Cave Beast. We’re sorry to hear about your experience - it sounds frustrating. I will pass this along to the Contact Center.

    N

    Nicholas Murray
    2

    Did the job as a bank should, but customer service was sub par. .felt unwelcome, it was almost uncomfortable. I will probably continue to drive to other locations.

    Response from the owner

    Oh no! We are so sorry to hear this, Nicholas. If you would be willing to provide us a few more details privately at [email protected], we will follow up with the team. This is definitely not what we expect from our team, and would welcome your feedback.

    T

    Tina Stiles
    5

    they are so friendly with their customers. It is very clean and professional looking. they are always available to help in any way they can.

    Response from the owner

    Thank you so much, Tina! We appreciate you taking the time to leave us a review.

    m

    matt zaagsma
    1

    I gave zero stars but that's not an option but I will say the best part of the bank is driving but it going down the road they riped me off twice and and made sure that I had no money you guys rock on keeping people poor think you

    Response from the owner

    Oh no! We would like to look into this Matt. Would you be willing to send us an email with more information? You can email [email protected].

    L

    Lori roesch (Lori Elliott)
    5

    Wonderful place to bank, airway branch. No matter what the problem is, their always there to help.

    Response from the owner

    Thank you so much, Lori!

    Personal loan Providers Nearby in Airway Heights

    FAQs

    • 1. How to Make Contact with STCU: Airway Heights Branch?

      You can phone them at +1 509-326-1954 or enter their website and fill out the online form.
    • 3. How to Secure a Loan from STCU: Airway Heights Branch?

      To apply for loans from STCU: Airway Heights Branch, you can fill out the online form on their website or go and visit the store. You may need to drive there when getting auto title loans. Enter our website to learn more information about online title loans.
    • 5. What Will Happen If I Fail to Repay My Loan?

      Defaulting on a loan will result in negative impact on your credit. Make Contact with your lender if you can not make a loan repayment.
    • 2. What Is The Office Address of STCU: Airway Heights Branch?

      Their office is located at 10811 US-2, Airway Heights, WA 99001, United States. Use a Maps app to show routes to STCU: Airway Heights Branch.
    • 4. Is STCU: Airway Heights Branch an Agency or a Lender?

      STCU: Airway Heights Branch is a Credit union helping you solve your financial problems. Visit this page to get personal installment loans for unexpected expenses.
    • 6. Does STCU: Airway Heights Branch Offer Loans for People Who Have Bad Credit?

      Yes. You can expect to get loans with STCU: Airway Heights Branch even with bad credit. It is also available to get installment loans for bad credit irrespective of your credit ratings through our website. You can also obtain more details about a personal installment loan through us!