Statewide FCU MS, Starkville

Reached out to the branch the beginning of February about my card expiring in March. Checked back with them after March 16th, as they recommended.Today is April 1st, my autopay bills are due, I still haven’t received a new card. Now my bills are behind. Will be closing my account with them.

I was told on the phone to come on in and open an account. I took my lunch break. Arrived, waited for someone to come to the door. Only to be told I needed an appointment. They were sorry. I told her it was ok. I’d go next door. She let me go and that’s exactly what I did. CB&S Bank was amazing and welcoming. I’m will be opening more accounts at CB&S.

I love the credit union. They are nice and extremely helpful. My only issue is them being so old fashioned with everything. No one will respond to your email or send you an email about anything. They constantly call which is great I know they got my message, but I don't have time when I'm at work around coworkers to speak about my personal business. No one answers the phone's during the lunch hour. They also know who you are when you call because I didn't provide my name or identify myself in anyway at all when I called before when my called was answered the one time. Thank you so much for everything you do, but please upgrade the system. Thanks :)

When you call the branch the lady Monica is very rude . I was having and issue and going through a very hard time . She was not understanding at all . I wouldn’t recommend this bank to anyone .

Update: I would give ten stars if I can. Had another great experience with Ms. Gennice Moore. She has been so wonderful and helpful. Just like two years ago with Ms. Nancy Fox, the process is no hassle. They are always genuine and friendly. I would recommend statewide to all my friends and family. They always been so nice and helpful.

Great friendly people. I've gotten both my car and house loans here and they are far less than any bank I tried. Sure as a small credit union they are not as ultra modern as some banks, and some features come by slowly, but they are always improving and they are well worth the wait.

I really don't need my bank to make me feel particularly loved or happy. What I do need them to do is take care of my money. My wife gave the teller $200 in cash to deposit plus some checks. When she got home she realized the deposit receipt was $200 short! I called them and they told me they would look for it. Now get this part - an hour later they called back and said they found $100 of the $200...but not all of it. What??? I told them it was no feat to be proud of and to keep looking. The manager told me it would take a day to resolve because they would have to watch the security tapes. Late that evening they left a message saying the complete $200 had been deposited with no apology for the mishandling of our money. When we recently sold our home and had a very sizable check from our equity, I chose to carry it around until I could get to my bank out of state rather than giving them that kind of money.

Thanks Ms. Qualls for getting My Daughter's account taken care of!!!!!

I always seek assistance from Mrs. Ashford for my senior mother. She has always given nothing other than SUPERB service and mom loves her too......A+++ rating from both of us. Thanks

My experience was awesome. I received prompt service. I would definitely recommend to others and use again.