State Street Bank State St, Quincy

We mostly bank at the 48th and Broadway office. They are always very friendly and take wonderful care of us. Many of the staff members remember my husband and I by name before we ever tell them. As for the person who posted the negative comment a week ago. I have had my credit number stole once and my husband has once in the last 8 years. The bank contacted us immediately and shut our cards down. Both times State Street Bank helped us figure this out and took care of us. It is not completely up to the bank to protect our accounts and cards. It is also our duty as the customer to be careful of who we give our card/account numbers too. So if State Street Bank truly didn’t help you 3 times that your card/account number was stolen, I am going to guess you need to be more careful.

Do not work well with customers at all. Very unprofessional, there are always accounts and cards being compromised due to lack of encryption and security. Had a card compromised and they basically said I was out of luck. Do not bank with this sorry excuse of a bank, if you want peace of mind and to be treated like a customer should be look elsewhere and avoid this place at all costs. My account was compromised not once but 3 times.

I stopped by on a Friday and didn’t realize you needed an appointment to get in the lobby. I called and they let me right in, answered a million questions, assisted me with both of my needs and everyone I encountered always had a smile on their faces! Grateful to have a hometown bank and couldn’t imagine banking anywhere else!

Was Always a pleasure being waited on by Nancy. Sure miss her at this 24th & Spring branch . Down to earth & genuine. Treated me & my wife equally always eager to help.Can’t say that this time.!! This location is not a top priority anymore. 😕

VERY unprofessional!! Seems if you don't bank with them they bully you into it. I called and asked if they notarized. They said yes so I went there and when I ask for a notary they told me I have to have an account. Went all they way there just to be told that!!!!

Don’t work with customers act nice but dodge you

Dorothy was great. She helped me open a savings account.

Love my local bank. The tellers know me and care. Very helpful