State Employees’ Credit Union Walnut St, Cary

Went there at 3:00 P.M when there was no one there, and had to wait ten minutes to receive help. When I finally got to speak to the service’s officer, she was clueless. I had asked a simple question, but she had no idea what I was talking about. Ended up taking thirty minutes for a five minute visit.

Unfortunate experience with a very unfortunate employee. I have had an account at this bank for almost a decade. Today I offered to try and cash a check for a friend who is down on their luck. First off the speaker was broken on the drive through so nothing could be heard easily. Unfortunately the check couldn't be cashed which is fine. What isn't fine is being treated badly. I suspect the teller saw 2 young men attempting to cash a "suspicious" check with backwards hats. Or at least that's the way she treated us. Eye rolls and exasperation easily identified even with a mask on. She made us feel like we were doing something wrong. I have multiple accounts with this bank with money in all of them. I wasn't treated like a customer and that is very unfortunate. I am actually thinking about closing my accounts after today.

All the staff is fabulous and make you feel like your personal bankers. I came in to set up some accounts for my mother and ended up refinancing my house. More recently I was depositing a lot of cash money from the sale of Girl Scout cookies and the tellers were very accomodating. The finance officer even encouraged my granddaughter to save money at the bank and not her piggy bank. Then she explained inflation and interest to her which was helpful to a 10 year old. I would never bank anywhere else!

The staff at this location is extremely helpful. I had an issue with another bank putting a hold on a cashier's check from this location and Sandra provided all the ways they can help and explained everything with great ease. She was great and the teller who helped me previously was also wonderful.

You gotta love this place. Friendly people, professional, local and best rates in town. Everything is great here.

Great staff at this location. I'll never bank anywhere else so long as I live in North Carolina.

Got my mortgage here. The staff is solid, but the layout of the building seems to be not very well thought out.

Very slow every time I come which is very inconvenient on my lunch break. Drive up teller service could use some improvement

Raggedy location and staff. Thank god it’s a navy federal in RDU again.

This locations ATM is very buggy and always out of order.