State Employees’ Credit Union Pisgah Church Rd, Greensboro

If a minus 0 would be an option that’s what I would rate this place. Does not give you a full account of what is needed when taking care of business needed. Also does not offer a third chair for the 3 people doing business together.

They had placed a 7-10 business hold on 2 checks that I have deposited and they lost them. The money never appeared in my account and they said they may have deposited them in someone else’s account. This was my retirement money.

This branch of the SECU is located amidst burgeoning businesses and restaurants. During these times of Covid protocols, the CU offers great customer service and assurance in completing my financial transactions in a timely manner. With the improvements made to the mobile app, my visits to the physical location are few and are less time consuming; especially when I need to complete complex transactions that would require more time and patience.

We have been members for years and love this branch. They are always so helpful and friendly! Susan has always been very helpful and today I had the absolute pleasure of working with Ben. He handled a very difficult mortgage request with ease. He is fabulous! He is so knowledgeable and I am just highly impressed. I knew this wouldn't be an easy one, but he handled it like a pro!! Top Notch!!

Y'all either need more people working during lunch hours or a sign for drivethru that if you have more than one transaction, or need a pen, or have ANY transaction that will require multiple sends in the tube that you need to go INSIDE. I've been here over 30 min and was third in line. Ridiculous.

Slowest line ever... even just a simple deposit takes them forever.

Room for improvement, management is very friendly and provide great service but the tellers are not always friendly and seem stressed.

Typical ( CROOKS ) banking..... Welcome to America land of bail outs for those to big to fail.

Very helpful with all details of my transactions.