State Employees’ Credit Union Mcarthur Rd, Fayetteville

Kristen ask me for my name and reason for the visit then didn't sign me in. I was there an hour before he call me back. He seemed distracted and kept leaving the office. I wasn't pleased at all

Altria Edens at State Employees Credit Union on Andrew’s Road is Excellent! I cannot say enough great comments about her! Altria is knowledgeable, kind, understanding and personable! I totally trust her with all my banking needs! Thank you Altria for all your help!

The best bank ever. Employees always professional and knowledgable. Kristen is my favorite and should become bank manager as he has worked in all areas and has been my go to guy.

Of all the different banks I have delt with over the years this was by far my worst experience. I started with an automobile loan at 9:36am that I was pre approved for. For them to tell me at 5:15pm there would not be time to finish it today. I was informed in my last phone conversation that I just needed to come in and sign. This is after I had to call repeatedly to confirm the information needed had been obtained. Which I ended up doing all the leg work for. Very unprofessional staff! No one knew what the status was on each call, so I ended up going through all the information with several different people. What a huge wast of my time. The last time I delt with the credit union on a automobile loan it took all of about 15 minutes, and the loan writer obtained all the information needed. All I had to do is agree to the terms and sign. If you are trying to obtain a loan from the credit union save yourself the trouble and make sure not to deal with this branch on Ramsey st in Fayetteville NC. Very unorganized and unprofessional. Mabey it was a good thing that time ran out. There is no telling what this group had done incorrect. Wow what a frustrating experience!

Banking was good decent fees my BIGGEST Complaint is my safety deposit box opened it paid it for the prorated year got a call said due the next year paid it following year late again called I decided to close it closed it paid the adjusted price 3 days later got called saying I am a year past due really I was a week late and got called and they claim I'm behind a entire year than why have I been there over and over and no one said anything no ler Letters nothing I was told by my friend that she use to use them when she closed out they came up with random unpaid charges also BE WARNED

Chad, SECU, located on McArthur Road, Fayetteville, NC, provides great service. Thank you, Chad.

Its open to go inside now😁