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State Employees’ Credit Union Graham Ave, Henderson

3.6
(10)Loan Agency
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1795 Graham Ave, Henderson, NC 27536, United States

+1 252-492-0168

https://locations.ncsecu.org/henderson/1795-graham-ave

  • SundayClosed
  • Monday8:30AM–5:30PM
  • Tuesday8:30AM–5:30PM
  • Wednesday8:30AM–5:30PM
  • Thursday8:30AM–5:30PM
  • Friday8:30AM–5:30PM
  • SaturdayClosed
CLOSED
    State Employees’ Credit Union 01
    State Employees’ Credit Union 01
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    Reviews

    3.6/5.010 Reviews

    E

    Erica Daves
    1

    For the almost 20 years that I have been a customer with the State Employees Credit Union, I have ALWAYS felt valued and always received professional and quality service, until now. Courtney and Samantha were very pleasant, professional and accommodating. To my surprise, Latisha, the assistant branch manager was rude and argumentative and Ms. Lemert, the branch manager, refused to speak with me at all in regards to my issue. It is unfortunate that some people will tolerate mistreatment in order to receive certain services or benefits. Not me! "When I am mistreated and feel that my business is no longer valued by a company, I know exactly what to do! Value your customers more and treat them the way you would want to be treated!

    A

    Alexis Henderson
    1

    The customer service over the phone sucks! The lady who answers the phone is very nice but the officers are horrible and lack knowledge about their own job role. A few of them placed us on hold and hung up. I called another branch and received helped with no problem! Overall, the customer service and knowledge base needs to be improved.

    S

    Shantelle Richardson
    1

    This location is the absolute WORSE and they’re VERY VERY unprofessional! They do not like assisting you with anything, they will place you on hold and never come back to the phone!

    C

    C.J Pendergrass
    1

    Went inside stood there for 5 minutes no one was in line in front of me. There was 4 tellers sitting there with no one in front of them. They all just looked at me and finally the lady at the very end noticed no one else was gonna help she started shaking her head and said u can come on down here. Bunch of lazy women in there the only ones actually working were the one running the drive thru was tempted to go back out and go to them.

    M

    Monita Elliott
    5

    I have always loved my State Employees' Credit Union because their services are great. I will never trade my banking needs, with no other!

    J

    Jessica Morris
    1

    The slowest drive thru line of all SECU branches. Seriously. The new construction didn’t help the situation at all.

    A

    Amanda B
    1

    Changes need to be made as far as who they have put in manager positions, they have a preference who they want to offer services to and how they choose to assist their members! This is my formal COMPLAINT!

    C

    Carolyn Hendley
    5

    Been with them for at least 20 years. No problems and great customer service.

    A

    Akeisha Egerton
    1

    The customer service SUCKS the tellers were very rude and didn’t want to help...The only reason I still deal with this bank is because of the benefits

    J

    Jeanne jones
    5

    They are the best around and they seek to help you as an individual not with an over all standard of rules

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    FAQs

    • 1. How to Get Hold of State Employees’ Credit Union?

      You can make a phone call at +1 252-492-0168 or enter their official site and submit the request form.
    • 3. How to Request a Loan from State Employees’ Credit Union?

      To get loans from State Employees’ Credit Union, you can submit the request form on their website or pay a visit to their office. You may have to drive there when getting car title loans. Enter our website to get some important information about online title loans.
    • 5. What Will Happen If I Can Not Make the Repayment of My Loan?

      Defaulting on a loan can have a serious impact on your financial life. Get Hold of your lender if you have difficulty repaying the loan.
    • 2. What Is The Location of State Employees’ Credit Union?

      You will find the store at 1795 Graham Ave, Henderson, NC 27536, United States. Use a Maps app to show routes to State Employees’ Credit Union.
    • 4. Is State Employees’ Credit Union an Agency or a Lender?

      State Employees’ Credit Union is a Credit union offering different ways to financial stress. Enter our website to get personal loans with low interest rates for financial emergency fund.
    • 6. Does State Employees’ Credit Union Offer Loans for People Who Have Bad Credit Ratings?

      Yes. You still have chance to get loans with State Employees’ Credit Union even if you do not have good credit scores. It is also available to get personal installment loans irrespective of your credit ratings via our platform. You can also get more information about installment loans on our platform!