State Employees’ Credit Union Shelby Rd, Kings Mountain

After entering the over-priced bldg, I felt unwanted and uneasy. The bldg is new with overpriced furniture and no plants or greenery. Feels unwelcome. Employees are not friendly or talkative. 1 lady even told a customer he couldn't enter without a mask. So he went outside, put t-shirt around face and tied it. Was met at door and told to go get a real mask. So my daughter seen that he still couldn't enter and gave the customer a mask because the lady said to me, when I had asked for a mask for him, that they don't give them out,(very rudly). The line for drive-thru was very long. I had mask on and waited for so long to be waited on that I left and went to gastonia branch that felt good and was courteous. I have told the branch manager about how I felt about the new bldg before. Has gotten worse. There are a couple nice employees there, (tellers). This time only 1 teller on all the drive-thru's. They have multiple. Was only 1 person in line in front of me. Need to revamp whole place. But has all services available. Used to be a wonderful place in old bldg. Hope I can change review. Loved this place. Very sad.

I WILL NEVER WALK INTO THE KINGS MOUNTAIN BRANCH EVER AGAIN. I have bank with SECU for the past 4 years as a company they are really good. But this branch in KM has went down hill real fast. Every time I go up there I feel un wanted and they are really rude and long wait times.

During open hours employees are friendly and always helpful if you have questions. After hours going to the ATM is pretty scary. You drive around to the 1st lane at drive thru and it's on side of bldg and you can't see just right around corner of bldg. I always get nervous wondering if someone could be around that corner. I've got to where I won't even go to this ATM after hours any longer.

Used to be a great company, easy to deal with. Sat in the lobby for almost two hours and the person I had been talking to extensively didn't remember my name or my problem. Like I said, they have gotten too big and don't care.

I have always Banked with State employees Credit union as far as i can Remember this bank in KM NC IS THE WORST THEY HARASS ME every time i come in to do anything everything has to go though the Branch Manger first before i can do anything i will Call and Write Who ever i need to .... To let them know how i am Treated Every time i walk though the DOOR STATE EMPLOYEES in Gastonia on cox rd CARES ABOUT THERE Bankers this Location could Care less about helping Anyone !!!!

This bank is not friendly because I bought a dog from Ukraine they wanted me to tell them every penny I spent my money on.

I trusted the SECU for probably 30 or more years! I wish I still could.

They are very nice and friendly here!