State Bank of Southwest Missouri E Sunshine St, Springfield

Anne did a splendid job today. Two thumbs up from this guy.

For six (6) years, State Bank of Southwest Missouri and its employees have bent over backward to give me the VERY BEST customer service I have EVER RECEIVED. These folks and their Bank try very, very hard to do it right . . . and they ALWAYS SUCCEED. (Taylor was especially helpful and nice today).

There are a lot of banks in Springfield and most of them offer the same things so the one thing that a bank could do to stand out is offer excellent customer service and State Bank excels at that. I don’t have a lot of money but they still treat me like a valued customer and that my friends is how to do business and keep customers.

My usual experience with banks, even at a reasonably high level of commercial lending, has been that they tend to act like they are doing you a favor by allowing you the honor of working with them and paying them fees and interest. This is not at all the case with State Bank. I have never felt like I was anything other than a valued customer.

State Bank is an Awesome Bank to work with. I have used them for several years with my personal and business banking. We also referred several clients to them to handle home mortgage needs. All of our clients have been very happy! Springfield Realty Group of Keller Williams

Friendly, easy to work with, local bank. There are often (usually?) warm cookies in the lobby.

This is the last of the home-town, know your customers, banks. Couldn't be happier with the service.

Incredible service and the best mortgage rates.

Great experience all the way around. Thank you Tiffany.

Be a lot better if there were more of them.