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Star USA Federal Credit Union 3rd Ave, Huntington

3.8
(9)Loan Agency
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607 3rd Ave, Huntington, WV 25701, United States

+1 304-697-4900

http://www.starusafcu.com/

  • Saturday9AM–1PM
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–5PM
CLOSED
    Star USA Federal Credit Union 01
    Star USA Federal Credit Union 01
    Star USA Federal Credit Union 02
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    Personal Loans Near Me In Huntington of West Virginia(WV)

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    Reviews

    3.8/5.09 Reviews

    M

    Monica Costello
    1

    Horrible experience. I was pre-approved. They done a hard pull on my credit and I ended up getting offered a 10 % which is higher than what I'm financed with already. & they won't help me dispute. DO NOT GO WITH THEM FOR ANY FINANCING! I got approved with another company with a 4.3 %

    t

    terry stephens
    4

    I want to say that Star USA has been really good to me since becoming a member in July 2021. They helped me with an auto loan & I really do appreciate 🙏 it. Had trouble at first with logging into my account, but after calling them it's all good now. Thanks Star USA Federal Credit Union!!!

    O

    O Miller
    3

    Ever since the security update trying to log in to my account has been a literal nightmare! I'm sure I am not the only member to experience this! Each time I've had to change my password...there are only so many passwords.Other times I've had to call a number and speak to someone and then they change my password I've been a member for almost 20 years and have never seen such a nightmare as this. I've spoke with several C.S. folks and others and they all sympathize with me and tell me they are aware of the problem an not much else. Now I am locked out of my online account and need to get my balance. The bank hasn't opened it's doors yet for business and will not until 9 A.M.. So now I am at their mercy.

    B

    Bree Black
    4

    Love my credit union. But if you aren’t open on Saturdays right now, could you please update your hours on your door or online? I was really disappointed to see you were closed this morning, and so were several other members who drove through. -Huntington Branch

    J

    JimmyG
    5

    I’ve been with Star for almost 19 years. The service is second to none at every branch. Especially Teays Valley which is closest to me. They have never failed to resolve any issue. Either in person or on the phone. I recommend the mobile banking app also

    Response from the owner

    We appreciate your comment and your years of being a valued member.

    S

    Steven Sneed Jr
    5

    The staff here are very friendly and eager to help whenever it is needed. I feel very confident having them for my personal and business banking needs. I would highly recommend anyone to them and fully trust that they will receive the same professionalism that I do. Great job!!!!

    C

    Cassandra Mayse
    5

    Star USA still knows the meaning of customer service! Thanks for all your help with my car loan!

    L

    Larry Burton
    1

    Very unfriendly, unprofessional at this particular branch, following the up most inconvenient one way entrance and exit onto one way traffic resulting to circling the same city block twice with multiple red lights. Very inconvenient. No wonder employees are salty.

    W

    WILLIAM THOMPSON
    1

    CUSTOMER SERVICE IS VERY UNPROFESSIONAL. RATES ARE NOT ALWAYS AS ADVERTISED. PLEASE TAKE YOUR BUSINESS SOMEWHERE YOU WILL BE TREATED WITH THE RESPECT YOU DESERVE.

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    FAQs

    • 1. How to Connect with Star USA Federal Credit Union?

      You can phone them at +1 304-697-4900 or enter their official site and submit the request form.
    • 3. How Can I Request a Loan from Star USA Federal Credit Union?

      To apply for loans from Star USA Federal Credit Union, you can submit the request form on their website or head over to the store. You may be asked to drive there when getting title loans. Click here to learn more about online car title loans.
    • 5. What Will Happen If I Am Unable to Repay My Loan?

      Failure to repay a loan can have negative effect on your creditworthiness. Connect with your lender when you have difficulty on the loan repayment.
    • 2. How Do I Find Star USA Federal Credit Union?

      Their office is located at 607 3rd Ave, Huntington, WV 25701, United States. Open a Maps app and get driving direction to Star USA Federal Credit Union.
    • 4. Is Star USA Federal Credit Union an Agency or a Lender?

      Star USA Federal Credit Union is a Federal credit union helping you out of financial emergency. Check out this page to get personal installment loans for financial emergency fund.
    • 6. Does Star USA Federal Credit Union Offer Bad Credit Loans?

      Yes. You can get loans with Star USA Federal Credit Union even with poor credit. It is also available to get installment loans for bad credit with bad credit scores via our website. You can also learn more about personal installment loans through us!