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Star One Credit Union | San Jose Blossom Hill Rd, San Jose

4.1
(10)Loan Agency
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1090 Blossom Hill Rd, San Jose, CA 95123, United States

+1 408-543-5202

https://www.starone.org/

  • Saturday9AM–4PM
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday10AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–6PM
CLOSED
    Star One Credit Union | San Jose 01
    Star One Credit Union | San Jose 01
    Star One Credit Union | San Jose 02
    Star One Credit Union | San Jose 03
    Star One Credit Union | San Jose 04
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    Reviews

    4.1/5.010 Reviews

    Y

    Yohannes Liku
    5

    I came here on a Saturday morning and was pretty much assisted right when I came in which was nice. Also, the front desk representative was very helpful and able to answer all my questions about my account which I appreciate very much! Thank you

    C

    Chris Trent
    1

    Do not attempt to open an account here of any kind unless you have an established credit history, they will flatly refuse to give you a checking account.

    J

    Jini Vela
    5

    Star One was my local bank for many years until I moved. I still bank with them over the miles. My experience with them has been incredible. They truly live up to their name and I give them 5 stars.

    A

    Ailyn Tran
    4

    I like the transparency of the mortgage rates and its term on the website. Also, the flexibility of refinancing without additional closing costs except the processing fees. The customers services at the branch is quite good. They are very respectable and friendly.

    S

    Shluis Carbajal
    5

    I always have an amazing visit when it comes to StarOne very easy and worry free I also got helped by someone different and even tho it wasn’t my usual agent she helped me complete a loan and some other stuff I need in no time she is awesome definitely recommend her for anyone thanks Monica B

    D

    Dennis Haas
    2

    I've used all of Star One Credit Union's services during the last 50 years (...signing up as a Lockheed Missiles & Space Company employee, when Star One was a Lockheed institution). The interest-earning rates continue to be fine and high, the interest-owing rates continue to be low, the teller interactions continue to be excellent. But, over the past ten or so years, the quality of performance of the loan department (for housing-related loans) has been very, very poor. Mortgages, refis, and HELOCs used to be processed in a streamline and quick fashion....long-time customers with substantial collateral in the credit union would be treated well. But that no longer appears to be the case. In two loan-seeking instances over the past five years, I experienced lengthy delays, handoffs between four and five representatives, forms I filled in that were inaccurately reproduced/edited by Star One (such that I had to re-do them), and way, way too much red tape and requests for information that was not commensurate with the size of the loan being sought. At first, I thought these unfortunate circumstances at Star One were due to more severe regulations on the finance industry resulting from the 2008 housing crisis. But, disgusted with Star One, I instead sought loans from Wells Fargo Bank and no such onerous problems exist there: the rates and terms are good and comparable, the representatives are very competent and friendly, and I received loans in very short order. My recommendation is to bank at Star One but seek loans elsewhere.

    R

    Rayan Raybo
    1

    Supervisor rude, i wish this bank was at least a little reliable. Deposit money night before, woke up check the online banking, amount is missing. Called corporate and asked what is going on, they said they have system issue but i can get money from ATM or inside the bank, i went inside and rudely and indirectly got referred to close the account if i don't like it. And they can't release my money because ATM didn't record it. I showed them proof and waiting over an hour to just get my own money back! Hated it. Noway coming back. Bad experience..

    D

    Dave Tozer
    1

    They have gotten to big, I kept getting passed around to find an answer on a loan that had been approved via computer but no one could confirm it, except the auto dealer and even that couldn't get a straight answer. I just wanted to pay it off! I'm pulling my money out and closing my account.

    M

    Martin G
    5

    I have had an account with Star One since 1995, and NEVER had a bad experience. Professional and friendly.

    Z

    Zachary Weston
    1

    Not to the staff whatsoever, but the consistency with the help they can(or can’t) give you is trash. Multiple times, problems that take most banks minutes to fix, StarOne seems to need days to fix

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    FAQs

    • 1. How Can I Connect Star One Credit Union | San Jose?

      In order to make contact with them for loans, you can making a call by +1 408-543-5202, or you can direclty look for online loans. If you need any loans like guaranteed personal loans, you can click here, which will be more convenient.
    • 3. How Can I Obtain a Loan at Star One Credit Union | San Jose?

      The quickest way is to fill out their online application form. For your need of cash advance loans from the Internet, simply visit our website to find further information.
    • 5. What Am I Supposed To Do I Cannot Repay My Loan?

      The best way is to discuss the details with your lender at first and deal with the issues for both parties.
    • 2. Where To Find Star One Credit Union | San Jose?

      Star One Credit Union | San Jose is located at 1090 Blossom Hill Rd, San Jose, CA 95123, United States. If you wan to visit them on your own, you may use the map to find out a way to get there.
    • 4. Is Star One Credit Union | San Jose an Agency? Or a Lender?

      Star One Credit Union | San Jose is a Credit union. Or you can directly find CocoLoan, which is an online lending broker, can help you connect with 100+ lenders to get various loans like online installment loans, look at this page to find out more.
    • 6. Can Star One Credit Union | San Jose Provide Personal Title Loans?

      Sure. You can get online title loans by hitting here.