Standard Insurance Agency Precinct Line Rd, Colleyville

I have been signed up for a few months now, I have not had to file any claims but customer service has been excellent, and the price is awesome for our budget.

The customer service is horrible. The lady in Hurst treated me badly because I had my children with me and the office is extremely unfit for children. And she was rude because I put "N/A" on the insurance form and apparently am supposed to know their policies on their forms. All this after telling her it's been a rough day. I'm really sad that they're playing Christian radio because this place does not show the love of Christ.

Very excited about my new insurance. Wish I would have switched sooner could have been saving money longer. Thanks Sam Bevell for all you've done.

Rachel was the best, give me the rate I was looking for, lower than anybody I qouted. She was very professional, and her team took care of everything. Would recommend anybody an everybody to check there rates and make the difference...... Thank you Rachel for your help....

Have always done us right. Totalled one vehicle by hitting a deer and was more concerned about me than the car. Great service and easy to do business with.

I love this ins company. My husband had a wreck and the claims adjuster worked to get us the most for our totalled vehicle. Our rates are low and I have never had issues with customer service.

Shane Mize and Jeremy Harris are awesome! They went out of their way to make sure I saved money and were very professional! 5 stars is not enough!

Great quality customer service!! I went from paying $440 with my old company for full coverage with 3 cars to now paying $150 per month for the SAME EXACT COVERAGE with Standard!!!!! I still can’t believe it!!!!

DO NOT EVER USE STANDARD INSURANCE FOR ANYTHING!!! First of all everyone that we have spoke to mainly in the Colleyville office are the rudest, most condescending people we have ever had to deal with in any situation with any company. Not only do they not want to pay anything out which I understand insurance is not in the business of handing out money they’re only in it to make money but the reasonings are ridiculous not to mention they sent us a check that wasn’t even signed and basically told us we were LIARS that they did not believe that we had an unsigned check when we were standing right there looking at it. COULD YOU BE MORE IGNORANT? So now they won’t sign it in the office and they have to make sure that we didn’t cash an unsigned check (NEWS FLASH banks will not cash unsigned checks) lololol OMG ARE YOU SERIOUS. We are getting a new roof in 2 days and all standard keeps telling us is it’s not possible that we have an unsigned check oh it’s not possible to get you a signed check within two days WELL apparently it’s not possible for Standard to do business in a ligitimate and upstanding manor and that’s exactly what we will be telling everybody we know.

Michelle Mullen helped us transfer our policy from our old car to our new car and lowered our insurance on top of that. Thank you Michelle for your services