St Johns Bank State Hwy, O'fallon

Banking is Fine,, but hands down the rudest customer service. Every time I've had a question, they make me feel like I'm bothering them. Today was last straw, I'll be switching banks. Which seems like it's going to be a headache. Still better than how I was spoken to today.

There's a 500$ debit card limit every 24 hours including atm withdrawal (which they don't tell you about when you sign up). I asked about getting it raised for 6 months; the teller told me no and the bank manager never followed up. They want you to use checks or a credit card (which they charge for) and is inconvenient. Until they hired a new banker, for months every time I came in there was never anyone available to talk to unless you talked to the tellers and they never had answers. There is no APP for online banking and the customer service has been terrible. This bank is geared toward customers who like old fashion banking methods in my opinion. I would never recommend this bank to anyone!

Great customer service. This bank has all the products and services of the big banks like mobile app/mobile deposit, online loan applications and a really neat Rewards Checking account, but still provides the small town feel knowing their customers and always willing to help. Highly recommend this bank.