Spectra Credit Union N Beauregard St, Alexandria
1460 N Beauregard St, Alexandria, VA 22311, United States
https://www.spectracu.com/
- Friday9AM–6PM
- Saturday9AM–2PM
- SundayClosed
- Monday9AM–6PM
- Tuesday9AM–6PM
- Wednesday9AM–6PM
- Thursday9AM–6PM
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Reviews
R
They do not have a good business practice. I had a pre-approval through them on an auto loan. After finding the vehicle I wanted to purchase through them they raised the pre-approval interest rate by 2 points. Terrence Gerst was my Service consultant and at no point did he mention this change, until the last second and flipped the switch. Will not be using this credit union anymore
Hi Rafael, we're apologize that you had a bad experience with us. We've escalated your review to the proper departments for follow up. Thank you for providing this feedback we greatly appreciate it!
D
They have excellent customer service as far as tellers, and the Credit Card Services Manager. I’m here now trying to make a deposit and the ATM is offline, this is like the 5th time in 6 months it’s been offline. This is 2022 with technology now, why in the world is this happening. Inexcusable and unacceptable. No number to call after hours.
Thank you for the review, Dorsena. We appreciate you taking the time to provide valuable feedback. We've escalated this to the proper departments for resolution. Thank you for your membership!
C
Very nice staff but everytime I went to make a payment it takes me long time there, because is always only one teller.
C
I have been using NRL Federal Credit Union since I was a teenager (many many years ago). Although they need more people to answer their phones, I have always received excellent service. My entire family are members and we will be using them for many years to come.
p
I recently had a car accident in which my car was totaled. I visited the location to ask whether or not I should continue the payments due to my car insurance needing to pay my car loan off. She advises me that I shouldnut pay anymore since I made them aware of the situation. Long story short my credit took a major hit due to " late payment" which ultimately got me declined for a new car loan
C
Terrible! I have been a customer for 12 years & now I can NEVER access my accounts through their website to pay bills, transfer $, etc. When I call to complain they ask for my social security # just to tell me when the website will be back up. I sent a written complaint to them weeks ago and they never responded.
J
The staff has been the best in finding everything they could possibly do to make things financially sound, even during this time with COVID-19.
C
Some of the employees choose which customers has to follow the policies and who doesn't. If there are policies in place, then they need to be followed 100% all the time. Not just when the employee decides they don't like that customer.
g
Awesome customer service, thnk u for help, lotti web
R
Quick Service. Very family oriented. Overall the best bank i could have.
Personal loan Providers Nearby in Alexandria
FAQs
1. How to Get in Touch with Spectra Credit Union?
You can contact them at +1 800-526-6661 or enter their website and fill out the request form.3. How to Secure a Loan from Spectra Credit Union?
To obtain loans from Spectra Credit Union, you can fill out the request form on their website or visit their physical store. You may be asked to go there with your car when getting a title loan. Browse through our website to learn more information about car title loans.5. How Should I Do When I Fail to Repay My Loan?
Missing payments on a loan can have a serious impact on your financial life. Get in Touch with your lender when you are likely to fall behind on the repayment.
2. How Do I Get to Spectra Credit Union?
Their store is located at 1460 N Beauregard St, Alexandria, VA 22311, United States. Open a Maps app and get driving direction to Spectra Credit Union.4. Is Spectra Credit Union an Agency or a Lender?
Spectra Credit Union is a Credit union helping you solve your financial problems. Click here to get small personal loans for financial emergency fund.6. Does Spectra Credit Union Offer Loans for People Who Have Bad Credit Ratings?
Yes. You can expect to get loans with Spectra Credit Union even with bad credit. It is also available to get online installment loans regardless of your credit ratings via our platform. You can also obtain more details about a personal installment loan via our website!