Space Age Federal Credit Union S Parker Rd, Aurora

Do not recommend these guys at all. You have to pay by check only, which alot of people don't carry on them anymore, try to add them on bill pay and they don't exist and can't be verified, then when you call to make a payment they charge you a extra 6 dollars just to pay your bill. Even throughout covid there still charging late fees. They gave one deferment and didn't notify how long it was. Then you get a call asking where the vehicle is because there going to repo it. Even though you thought you were on deferment.

Rude as hell ! I’m glad I don’t have more business with this place . Dave needs more training or a raise . He is so rude over the phone I can’t imagine in person . Yikes

Horrible credit union.. bad customer service they stuck up to you for any reason.. I had a bad experience and I hope people can read this and think twice before getting a loan at space age federal credit union do not recommend it to anyone ...

Space Age fcu is a joke! The staff is undereducated and policies are nothing short of violating customs and stealing their money. I called to pay off a cc I was giving the payoff and paid it in full and I closed the account...two months later I received a letter stating I still owe interest. Long story short this is how they screw you. I trusted the account manager to handle this matter professionally and I was only giving the principal payoff not the account balance payoff and she never closed my account. She never told me I can only close an account the last day of the month by writing a letter stating my intentions. Stay away from this bank!

Update: Other than the issues with the loan payment, I do enjoy being a member. The professionalism, kindness, and overall customer skills of the staff are always incredible. I haven't tried any other products as of yet, hopefully soon, I can get approved for a home loan with them.

Early payments don't count as monthly payments, requiring you to try to line up online payment on the exact due date, while processing times vary. Just take a transfer as a payment! Interest rates are disappointing, as well, got offered just under double what another credit union gave me with less credit history. Overall disappointing to deal with.

Was laid off of work due to COVID-19 and was signed up with the program that helps you Out for 3 months. Well space age reported me Not making a payment now I have a ding on my credit! Nothing but wolfs in sheep cloths me or anyone I know will be doing business and I will report this to 9news.

The staff at the Credit Union are so nice, kind, compassionate, and helpful, especially when you need it! Their app and mobile banking is easy to use and full of great budgeting features. Keep up the great work!

I have motorcycle finance with these people, they keep saying that my bill pay checks are being return as Non- sufficient funds when there is for sure money in the account that the check is coming from. My bank i use to send the bill pay checks shows that they were never attempted to being cashed. I will be refinancing as soon as I can find another bank to finance my motorcycle. I'd give negative stars if I could as this has happened more than once. DO NOT EVER USE THIS BANK!

I have had accounts and loans here since the late 90s. I love the convenience of saving, checking and credit card all on the same accounts webpage. I easily transfer money from my credit card to checking and back without a fee. The credit card is also very low APR, typically close to home loan APRs. I have never had a problem with loan or credit card payment, since I do it on my accounts page. The transfer is instant from checking or savings.