SouthState Bank Washington St, Clarkesville
949 Washington St, Clarkesville, GA 30523, United States
https://southstatebank.com/global/location-detail/404/949-Washington-St
- SaturdayClosed
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–5PM
- Friday9AM–5PM

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Reviews
I
I used Community bank and stuck with them into South State bank all through highschool and much of college. However my experience with them today is a stark reminder of why I left them for USAA after joining the military. Went to cash federal bonds today, something that is possible at ANY federally backed bank and is even stated as such on the federal government's website for cashing and purchasing bonds. They refuse to do so here unless you have an account with them, even though it is a government document and not a mere paycheck. The next bank I went to did it without question like they are mandated to do as a federally backed financial institution.
W
I deposited my check in the ATM on Sunday. Unaware that Monday was Columbus Day and the bank would be closed. But even closed they allowed all my bills to withdrawn from my account. So I spent yesterday without cash although I had to work. Today, Tuesday, I still show that I’m over drafted and still can’t get cash from my bank although all my debtors can get my payments. I called and was informed it could be up to 3 days before it’s deposited??? No where on the atm does it say this and you would think if your depositing it into to the bank atm it would be completed the first day they open. I have a receipt but that doesn’t seem to matter. Been with them 11 years and 3 different names but looks like I’m finding a new bank ASAP!
Hi Wanda. We value you as a customer and appreciate you taking the time to leave us a review. We would like to have a banker reach out to discuss your experience further. Can you email your name and contact information to [email protected] so that they can give you a call?
S
I have had terrible experience with this bank. Mobile deposits are being held Or rejected without notification, And there is absolutely no personalized customer service. Employees seem tired and unhappy and absolutely unwilling to go an inch out of their way. I went by there to have a will notarized. The notary was just about to do it when some girl walked up and said we’re not supposed to notarize wills. This was about a week after they notarized my husband’s will. It doesn’t seem that there is any management or proper training. Certainly no training in customer service. The final blow was when I went to make a deposit for my father at regions bank across the street and the teller was so incredibly friendly and thanking me (my father) for 32 years of business. Their friendliness and appreciation of our business was a stark contrast to South State Bank After about 12 years I am making the switch.
Hi Sue. Thank you for taking time to provide us feedback. We value you as a customer and understand your frustration. Can you email us your name and contact information to [email protected] so we may have a manager contact you about your experience?
k
We have had a sizable account with this branch for over 20 years as security for my business. I called to get the balance on the account and was told that I should move the account to a CD for more interest. I was told I just needed to come into the bank and sign something. I replied that I might do that in the future. The next day I was told by the secured entity that the bank had called and told them I was withdrawing the account so I could no longer transact business with them. This cost my company a great deal of money in lost revenue while I could assure the entity that the bank was wrong and there was no intention to withdraw the funds. There was no apology from the bank whatsoever and when I drove 70 miles to make the change in the account the bank had recommended they said they couldn't make the change after all. Again no hint of an apology. I was then told by the bank that for the necessary update on the account they would need to check with the legal department and call me back. Two months later still no call. After calling them no one could help me so I ask them to call me back when the person who could help was available. No call back has occurred. This has been an incredibly frustrating experience and I would never recommend this bank to anyone.
Hi Kep. Thank you for taking the time to leave us a review. We’d like to understand more about the situation and have a manager contact you about your experience. Can you email us your full name and contact information to [email protected]?
J
EDIT: I received a phone call from one of the local mangers and an apology. She also gave me direct phone number so I can avoid dealing with anyone at their call center. This means a lot to me, I prefer to speak to someone locally when it comes to anything involving my money. Previous: I called this morning to get money wiring info for my attorney's office... After waiting on hold for 15min... I was told "tell them to just call the wiring line" than hung up on...! Ill take my money somewhere else
Hi Joshua. We value you as a customer and that is not the experience we want our customers to have. Can you email your name and contact information to [email protected] so we may have a banker contact you about your experience?
J
Drive Through hours are not helpful to anyone who works a daytime job. During Covid they were not accomodating to customers at all, closing drive through at 5pm, and now, not being open Saturdays! Thus during the week have very long lines and very long wait periods, especially at lunch. One branch has to have police for traffic control. They have made customers lives even more inconvenient during an already difficult time. Very disappointed in this bank!
We value you as a customer, J. and understand the desire for lobbies to re-open and standard branch hours to resume. South State is working to ensure a safe environment for all as we reopen branches, and we will communicate with customers when we're ready to do so. If you’d like to speak with someone directly to discuss your concerns, we are happy to have a banker reach out. Please email your name and contact information to [email protected].
A
Sarah Jones loan officer is the worst. I get that when you’re late they have to make phone calls to try and figure out when you’re going to pay. But whenever you ask her multiple times not to share your information with your mom she still does. My mom’s information was not suppose to be anywhere near my account but yet she has called her on multiple occasions. She got the information off of my old account which my mom was on.
“Hi Ashley, we appreciate you taking the time to leave us a review. We would like to understand more about this situation. Can you email your name and contact information to [email protected] so we can have a banker contact you?”
T
FYI: Be aware that the website clearly states that the Clarkesville branch(drive-thru) opens at 8:30am on Saturdays, however they do not open the drive-thru until 9:00am
Hi Tracey, thank you for your review. We appreciate you making us aware and apologize for confusion this may have caused. The website has been updated to show the correct hours, with the drive thru for this location opening at 9:00am on Saturdays.
J
Very helpful and personal customer service.
We appreciate you taking the time to leave a review, Jim. We will share your feedback with the branch staff.
Personal loan Providers Nearby in Clarkesville
- Personal Loans
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FAQs
1. How to Connect with SouthState Bank?
You can get in touch with them at +1 706-754-2265 or go to their website and submit your application form.3. How to Apply for a Loan from SouthState Bank?
To obtain loans from SouthState Bank, you can submit your application form on their website or head over to the store. You may need to drive your car there when getting car title loans. Explore our site to learn more information about online auto title loans.5. What Can I Do If I Could Not Repay My Loan?
Failing to repay a loan can have negative effect on your creditworthiness. Connect with your lender if you have difficulty repaying the loan.
2. Where Is SouthState Bank?
You will find the store at 949 Washington St, Clarkesville, GA 30523, United States. Open a Maps app and get driving direction to SouthState Bank.4. Is SouthState Bank an Agency or a Lender?
SouthState Bank is a Bank offering different ways to financial stress. Enter our website to get personal installment loans for almost any purpose.6. Does SouthState Bank Offer Bad Credit Loans?
Yes. You can expect to get loans with SouthState Bank even if you do not have good credit scores. It is also available to get installment loans for bad credit without good credit via our website. You can also learn more about a personal installment loan on our website!