SouthState Bank Dorchester Rd, North Charleston

Friendly staff, quick but professional service and very personable. Had a minor banking error due to miscommunication within my family and went in to see what could be done. The manager listened to my problem, checked account and confirmed my findings. She reversed a charge for me so I could make payment to keep account in good standing. I greatly appreciated it as some banks wont even take the time to hear you out and just rack up profits from fees. Not South State and that goes a long way for me as a customer in todays economy. This is the branch I prefer to use.

Absolutely zero benefits with banking at South State. Closed my account today, after almost 30 years with SS and First Federal. It's always understaffed and I was completely ignored by the one customer service guy while waiting to be seen today. Unlike most customer friendly banks, SS cannot offer free checks, cashiers checks, competitive card rates, adequate notary services ( was declined today for a document previously accepted a few years back) or interest on everyday checking accounts. Only the bank benefits from your business. Was told by a manager, upon him receiving a negative survey feedback, that he can't possibly offer any of these standard courtesies given by many other banks. There are just too many better options elsewhere to stay loyal just for the sake of being loyal.

Don’t try calling them, no one will answer their automated system. Endless hold for 5 to 10 minutes. They prefer you to do all your banking yourself by computer even though their “app” is down 50% of the time!

Love the staff that are all great, friendly and helpful.

Fantastic service. Several choices for checking & savings as well as other services. Lots of branches and ATMs around for access to your money.

You can't make cash deposits at most of the atms. Stone Age bank practices.

Lovely staff great city quite and tidy

Friendly Service Great staff and they're flexible when they need to be. I go here practically everyday and they are consistent.

The manager, Mr. Lawson, is very helpful and professional with assisting me all the time.

Very short hours of being open. Very low interest rates. No ability to make deposits at the ATM