Southeast Financial Belle Forest Cir, Nashville

Very poor communication. Extremely slow service. After three days I gave up and went to my credit union. Loan was resolved in one day. You cannot speak with the person handling your loan. Would not do this again..

Instead of calling they send emails. Wanting you to get NADA on a travel trailer. Why you, that’s their job to find all that out. Then have a mortgage for 14 years and tell you insignificant credit history need co-applicant. Called them and no answer. This place is a joke!

Great service from everyone at Southeast Financial. Brittany was extremely helpful and very professional. I am a home builder and wish the mortgage companies I deal with were as fast and helpful as all of you have been. Thanks again. Mark Biggers

Outstanding service. Everyone I dealt with at Southeast financial were friendly and knowledgeable and very interested in doing whatever it took to get my loan done. My loan officer, Candace Harper, was very professional and attentive. I highly recommend their services.

No return calls, no email, no nothing. Took so long waiting the boat we applied for sold before we got an answer. Still no answer to this day. Pathetic at best. Seek a company that actually wants to earn your business. You'll be hard pressed to find worse customer service.

Amanda Wright was wonderful. She did everything quick and was very efficient. Her responses back to me were very quick as well. Very knowledgeable. I would for sure recommend Southeast Financial to anyone looking for a RV purchase.

Very hard to get a hold of anyone at this company to speak with. Email requests for updates go unanswered, and their advertised "same-day approval" isn't accurate. It took us about 3 days to hear back and then the loan was denied (FICO Score 8 above 720) because of debt to income ratio. We were trying to contact someone to explain that the debt to income ratio looks high because we just traded in a vehicle for a new one and both loans are currently still showing on the credit report. We wanted to send in the payoff letter from the lender as proof that the one loan is paid off so that payment isn't counted against the debt to income ratio, however, we can't get anyone on the phone to even be able to talk to about the application. Ended up going with a different company. This place is probably okay if you are fine doing everything relatively slowly via email. If being able to speak to someone on the phone is important or a speedy approval/loan process is required, it's probably best to look elsewhere.

Amanda Wright and the rest if the team were amazing to work with. Fast and efficient sums it up. From start to finish was unbelievably fast. I definitely will use SEFinancial in the future. They made the purchase of our RV a very pleasant experience.

Not terribly bad to deal with in the beginning. All said they are just the "middle man" I feel as though you can get a better rate direct with First Internet Bank who is one of the main banks they use. If they are your choice I would steer clear of the extras they try and get you to buy as it seems you pay for it but can't use it. Also the title fee from SE is kind of bogus if I must say. They give you 30 days when we all know it may take that long for your residing state to release it. I would let the reviews speak for themselves.

I have had the worst customer service experience ever My loan officer ( Who I never was given a name and was very mysterious) I could only leave a message with the receptionist who had to email my loan officer who never returns a call and will not leave a call back number to answer any questions.I was hoping to be able to do business with this company as I've heard some good things, but my experience was definitely very negative.