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South Story Bank & Trust US, Huxley

4.2
(4)Loan Agency
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905 US-69, Huxley, IA 50124, United States

+1 515-597-2992

https://www.southstorybank.com/

  • Saturday9–11AM
  • SundayClosed
  • Monday8AM–5PM
  • Tuesday8AM–5PM
  • Wednesday8AM–5PM
  • Thursday8AM–5PM
  • Friday8AM–5PM
OPEN
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    South Story Bank & Trust 01
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    Personal Loans Near Me In Huxley of Iowa(IA)

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    Reviews

    4.2/5.04 Reviews

    A

    Anne Ellingson Short
    5

    We recently moved both our business and personal accounts to South Story, and have been impressed with the level of customer service, proactive approach and responsiveness we've received! The level of understanding regarding our business needs exceeded our expectations. Ragan is amazing to work with - thank you! On the personal side, Steve has made the transition easy, and has gone out of his way to help us. Another big thank you! Everyone else in the Huxley and Ames offices have been great as well.

    K

    Kelli Emerson
    1

    I've had so many problems with this bank that I don't know where to begin. Communication is awful. I live abroad at the moment, which the bank knows, and I needed to withdraw money to put into my overseas account. The bank was informed that such a withdrawal would be taking place, yet continued to block the withdrawal, even after about six phone calls in which they said they would be allowing the withdrawal to go through within a few minutes. I spent ten hours of my day trying to make a withdrawal the bank knew I was trying to make. Currently, they are still not allowing the withdrawal, leaving me without sufficient funds in my overseas account to pay a deposit for housing. Thanks to this bank, I'll likely lose the housing I've arranged as I'm now unable to pay a deposit, despite the fact that I informed the bank of my intentions in advance. This is far from the only time I've had issues with South Story blocking transactions that I have specifically informed them about. This happened when I lived in the US as well, so it's not just a matter of being abroad. I will never recommend South Story and will be closing my account as soon as I can.

    Response from the owner

    Kelli, South Story Bank & Trust places a high priority with protecting our customer's money as well as providing excellent customer service. Upon reviewing your account, one of your purchases was flagged as potential fraud (foreign country code and high risk company) which resulted in a temporary block on your card. Our fraud protection company made several attempts to verify the questionable transaction and the block remained until we were able to verify your purchase. We understand the inconvenience this has caused, but we want to reiterate that our first priority is to protect our customers from fraud on their accounts. Thank you, South Story Bank & Trust

    J

    Jeanne Lee
    5

    The loan staff are very helpful and nice. The tellers are always friendly with a smile on their face!

    K

    Katie Mooney
    5

    Fantastic local bank. They know you by name.

    Personal loan Providers Nearby in Huxley

    FAQs

    • 1. How Can I Make Contact With South Story Bank & Trust?

      In order to get in touch with them for loans, you can making a phone call by +1 515-597-2992, or you can direclty find out loans online. If you need any loans like personal loans for bad credit, you can hit here, which will be more convenient.
    • 3. How Can I Obtain a Loan at South Story Bank & Trust?

      The quickest way is to fill in an online application form. For your need of cash advance loans from the Internet, simply search our website to find further information.
    • 5. What Am I Supposed To Do I Cannot Repay My Loan?

      The best way is to discuss with your lender at first and find out a solution for both parties.
    • 2. Where Do I Find South Story Bank & Trust?

      South Story Bank & Trust is located at 905 US-69, Huxley, IA 50124, United States. If you wan to visit them by yourself, simply use the map to discover a way to get there.
    • 4. Is South Story Bank & Trust an Agency? Or a Lender?

      South Story Bank & Trust is a Bank. Or you can directly find CocoLoan, which is an online loan broker, can help you connect with 100+ lenders to get various loans like online installment loans, look it up on this page to find out more.
    • 6. Can South Story Bank & Trust Provide Online Title Loans?

      Sure. You can get title loans online by clicking here.