SMW Federal Credit Union Abram Ct, San Leandro

I had been with the credit union for six years when I had been injured and could not work for a few years. I had been busy recuperating and was unable to make payments to my credit card. When I was finally able to return to work I went into the branch and explained that I wanted to pay my loan back even though it had gone to collections. I paid them back the entire loan. I found out later that they had contacted the credit reporting and had my loan changed to “in good standing”. I was not expecting that and was extremely greatful. The staff have always been very friendly and courteous whenever I visited the branch. Their customer service and services are top notch.

Married with 6 kids, owning multiple cars, homes, on a single income. I’ve needed financing at good rates to make it all work and SMW has been there for me through it all. A shout out to Tiara for being a great branch manager is well deserved. Thank you SMW 104 FCU.

I have enjoyed being a member of SMWFCU for the last 10 years. They have been very reliable and supportive throughout my time as a sheet metal worker.

Very helpful and nice staff!! We have a bank account and two car loans with them and it's always been great service, low interest rates, and easy!

I can never log into my account. Every time there is an update, my username is no longer recognized, my email is no longer recognized and I cannot get access to my account for days. I am so fed up with this bank. I have been a member for 20 years and have finally had enough

I joined recently, the training in sheet metal I have received in my short time here has already benefitted me in my job in words I can’t even describe. I’m looking forward to spending my entire career here.

Was having trouble with the home lender I was working with so I went to the credit union they recommended an affiliated lender and he was super helpful with helping me get my first home thanks a lot

I am part of the sheet metal union. You would think the credit union would have my back but HELL NO! Customer service is horrible. Do not open an account here. Was a huge waste of time! Very disappointed.

Been able to conduct all my business easily and without having to travel to an office.

No after-hours, exterior ATM. I haven't been inside, so I can't speak to that experience. But if it's after 5pm, there is no access at all.