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Smart Financial Credit Union Kirby Dr, Pearland

3.5
(10)Loan Agency
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3060 Kirby Dr, Pearland, TX 77584, United States

+1 713-850-1600

https://www.smartcu.org/

  • Saturday9AM–2PM
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–2PM
  • Thursday9AM–5PM
  • Friday9AM–5PM
CLOSED
    Smart Financial Credit Union 01
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    Reviews

    3.5/5.010 Reviews

    D

    Denise Johnson
    5

    I consistently receive courteous and professional service from knowledgeable and helpful staff. The location and environment are always well maintained. They have a new location on Kirby in Pearland and the service of the staff continues to be outstanding.

    Response from the owner

    Thanks for the props, Denise! We are so glad to be of service with your financial needs.

    T

    Tina Shepard
    5

    K McGowan and J Bates did an awesome job. Very professional and went over and beyond to make sure I was comfortable with the banking process.

    Response from the owner

    That's great news, Tina! We are glad you had a great experience at our Pearland branch. Don't forget that your branch just moved to 3060 Kirby Drive by the Pearland At Home store. Hope you enjoy our new location!

    Y

    Yvette Davis
    2

    Banking service is horrible. No personal banking have to use a kiosk. Only have one ATM. Location is now closed, moving to another location. Members were not notified. This was an I convenience.

    Response from the owner

    Yvette, We regret that you had a less than perfect experience. We sent emails to all of our Pearland members on March 11 about the move to our new branch at 3060 Kirby Drive in Pearland. We are sorry if you didn't receive this. Make sure your contact information (including email address) is up to date in online banking or our mobile app so you can receive important messages like this going forward. Let us know how else we can help improve your experience next time you visit our new branch.

    A

    Ambere Knox
    1

    I have been with this company for YEARS, the one time I dispute a charge-they cancel my debit card and then fail to inform me rather than 7-10 business days it will be 3+ weeks. This bank is a joke, run. FAST.

    Response from the owner

    Hi Ambere, Someone is going to reach out to you. You won't have to wait longer than 7-10 business days for your debit card. This is the standard time to receive replacement cards. We have researched and the recent chip shortage delays did not affect your card. We apologize for the misunderstanding.

    K

    Kim King
    5

    Keishana McGowen is the person to get loans, assistance and customer service. Highly recommended!!!👑👑👑👑

    Response from the owner

    Thanks for letting us know about your experience, Kim! We are thrilled you had a great experience at Pearland with Keishana.

    G

    Gerald Turner
    5

    Sherry and Johnathon located at Smart Financial Pearland Texas location reminds of the old CHEERS sitcom. You are greeted with a smile and both remember who you are as a customer. It’s done through listening, patience and empathy.

    Response from the owner

    Mr. Turner, What a sweet comparison! We love the idea of being compared to a place "where everybody knows your name". That is the goal! We are so glad we are making you feel welcome at our Pearland branch.

    A

    Ana Rodríguez
    5

    Very well taken care of by the staff at the Pearland location. Everyone is so nice and attentive!

    Response from the owner

    We appreciate your kind words, Ana. We love our Pearland family too!

    P

    Patricia Chinedo
    3

    Too long a wait for service to make a deposit if you go inside

    Response from the owner

    Thanks for letting us know, Patricia. If it is helpful, we have a 24/7 ATM in the drive thru for cash and check deposits. You can also make mobile check deposits on your smartphone. Visit https://www.smartcu.org/mobile to learn more.

    K

    Kenneth Fisher
    1

    Joined Smart C.U. When they had real tellers inside, now your talking to a glorified ATM, tried to deposit coins and the Pearland branch wouldn’t accept WRAPPED coins... wanted me to drive 25 miles to another branch. Tried to withdraw ten 1 dollar coins for a Christmas gift, was told I had to buy the whole roll of 25 because it would be an inconvenience for them to break the roll. Time to find a new bank when you can’t deposit or withdraw money because it would inconvenience them.

    Response from the owner

    Thank you for your honest feedback, Mr. Fisher. You make a good point about the $1 coins for Christmas gifts and I have forwarded your review to our branch management team for future consideration!

    J

    Joan Deshotel
    5

    They are great and customer friendly. I have been a member for over 50+ years. To the person who said,"Three people were just sitting around....",they are assigned to do specifics, I hope you are not discouraged by one incident!

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    FAQs

    • 1. How Can I Get Related With Smart Financial Credit Union?

      In order to make contact with them for loans, you can dial this phone number +1 713-850-1600, or you can direclty seek out loans from the Internet. If you need any loans like guaranteed personal loans, you can click this place, which will be faster.
    • 3. How Can I Get a Loan at Smart Financial Credit Union?

      The most convenient way is to complete their online form on their website. For your need of payday loans online, simply search our website to find further information.
    • 5. What Am I Supposed To Do I Cannot Pay Back My Loan?

      The best way is to talk with your lender at first and think of a solution for both parties.
    • 2. How Can I Find Smart Financial Credit Union?

      Smart Financial Credit Union is located at 3060 Kirby Dr, Pearland, TX 77584, United States. If you wan to visit them on your own, you can check the map to find a way to get there.
    • 4. Is Smart Financial Credit Union an Agency? Or a Lender?

      Smart Financial Credit Union is a Credit union. Or you can directly find CocoLoan, which is an online loan broker, can help you establish connections with 100+ lenders to get miscellaneous loans like guaranteed installment loans, look it up on this page to find out more.
    • 6. Can Smart Financial Credit Union Provide Title Loans For Bad Credit?

      Sure. You can get title loans when clicking here.