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Small Business Bank W 92nd St, Lenexa

2.6
(10)Loan Agency
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13423 W 92nd St, Lenexa, KS 66215, United States

+1 855-635-9696

https://www.smallbusinessbank.com/

  • SaturdayClosed
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–5PM
CLOSED
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    Services

    • Ppp Loans Wire Transfers

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    Personal Loans Near Me In Lenexa of Kansas(KS)

    Loan Amount

    $1000
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    • Bad Credit OK

    • Easy Requirements

    • Instant Funding

    • High Approval Rates

    • Bank-Level Security Encryption

    • Reputable Lender Network

    Reviews

    2.6/5.010 Reviews

    N

    Naveed Syed
    1

    Do not bank with this Bank. They have 0 customer service, a terrible app and banking interface and 0 integrity. The bank routes calls in through a third party call center. The people at this call center are clueless and very rude,I got hung up on twice when they could not answer basic account questions. I wonder how this bank still has a license with the trashy service they render.

    D

    Douglas Sutton
    1

    Previously was Gardner State Bank and service, everything, was excellent. Since moving to Smallbusiness bank, fees increased and service decreased. I have phoned hitting every option available on their recording. All options lead to a message advising to leave a message AND THEN TELLING ME THE MESSAGE QUE IS FULL. My advice, do not use the bank!

    A

    A Smith
    1

    If you are seeking the most inept customer service possible, this is the bank for you. Their lack of service, communication and competency will only make it more difficult to run your business. Avoid Small Business Bank of Kansas!

    H

    HQC Services
    1

    If you want a real bank you are going to have to go somewhere else. You can't even reach a representative from the bank because they are working through a call center to handle your calls. From a verfied bank letter that takes up to 10 days to a non-concerning bank staff incapable of handling a PPP loan, this bank touts more convenience is better when they are actually a call center trying to manage the banks customer care operations. To top off the frustration they have stripped their great simplistic website of all consumer benefits they once had before.

    G

    Glen Fortenberry
    1

    If you want a real bank you are going to have to go somewhere else. You can't even reach a representative from the bank because they are working through call center to handle your calls. Want a verfied bank letter or a voided check?? - Try waiting for mail for up to 10 days! Or 24 hours via facsimile. Thats outrageous. Go to your local bank. Somewhere you can walk in and see and deal with someone. They even changed there website taking away great features they had built in it like your verified bank letter. I hate when companies tout better when they are actually scaling back the consumer benefits!!

    J

    Jim Uechi
    1

    Almost ever interaction I have, they tell me something different and then are short with me or flat out rude. I got called today after calling Friday to have my account closed since the business is no longer in operation and I was told I would be contacted in a few days when complete. I just got called today on a Sunday asking if I needed help. I said I didn't think so because I called on Friday to close my account and they said it should be fine soon. I was told I needed to send a secure message to close the account instead. I questioned why they would tell me something different in Friday and the conversation went downhill from there. She ended up saying well we can just see what they do. What does that mean? Am I getting called back? Am I not? Are they going to close my account? Are they going to inform me if they cant close my account? I strongly do not recommend SBB based on customer service alone. There are banks that offer similar services and are much more friendly.

    Response from the owner

    Mr. Uechi, thanks for your feedback. Our customer support team looked into your issue and spoke with you to ensure that all requested steps were taken. We apologize for the confusion related to the communication regarding your account. Should you need any further assistance, please don't hesitate to reach out to the support team at 855-635-9696.

    A

    Amy B.
    1

    Have been a customer since 2014. They have had constant turnover and customer service that only works M-F 9-5 central so if you need something at another time forget it. "Upgraded" the online banking and app and now I can't even see a transaction prior to March 2021. They will 'fax or mail' past statements. Online portal now has no search, no bill pay, no detail on transactions and no customer service. Don't bother banking here.

    J

    Jon D Harris
    1

    This company may have the worst customer service accross the banking industry landscape. It was impossible to get effective and efficient help in opening an account. To the point that after attempting to open the account with very minimal assistance I decided to Not do any business with this company. I would never recommend SBB Bank to anyone. Let alone any small business owners.

    R

    Ronnetta Sullivan
    2

    We opened an account over 2 weeks ago. I haven’t been able to get any information about our account. I had to call in just to find out why it was taking so long to receive any information about it being opened. I called in only to learn you have to email them for a bank card and routing account information. So far the experience has been horrible an so complicated. I wish I would have continued searching for another business account holder. I’m afraid with just these mishaps my investments in their hand could be horrible too! Trying them out for 30 days if it doesn’t get better than a switch must be made. Some business policies definitely need changed. All banks at least send you a bank card for opening an account when you first open or atleast a welcome packet with information! Nope not this one!

    C

    Christopher Bennett
    4

    The first I was skeptical. I got a few small issues. Never had a problem contacting the bank. I do suggest you read a few things more closely than I did. They have worked well with me, Even when I was quite upset with a few things. I do believe they need a type of an accounts manager. Someone who can reach out to you help you, walk you through the process, and possibly drive new customers for them. ,Banking should be more about the customer than just obtaining accounts. I'm pretty busy. I did have to reach out to them to get my debit card send out. It came promptly in 7 of the 7 to 10 days. So far so good.

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    FAQs

    • 1. How to Connect with Small Business Bank?

      You can reach them at +1 855-635-9696 or go to their website and fill out the request form.
    • 3. What Products Are Available at Small Business Bank?

      You can find the following services from Small Business Bank. '
      • Ppp Loans Wire Transfers
      ' You Can get more information about quick payday loans through our platform.
    • 5. Is Small Business Bank an Agency or a Lender?

      Small Business Bank is a Financial consultant offering different ways to financial stress. You can also obtain small personal loans for almost any purpose through our platform.
    • 2. How Can I Get to Small Business Bank?

      You will find the store at 13423 W 92nd St, Lenexa, KS 66215, United States. Use a Maps app to show routes to Small Business Bank.
    • 4. How Can I Get a Loan from Small Business Bank?

      To obtain loans from Small Business Bank, you can fill out the request form on their website or head over to the store. You may be asked to go there with your vehicle when getting a title loan. Visit our website to learn more information about car title loans for bad credit.
    • 6. What to Do When I Am Unable to Repay My Loan?

      Missing payments on a loan can even lead to seizure of assets or wages. Connect with your lender when you are likely to fall behind on the repayment.
    • 7. Does Small Business Bank Offer Loans for Bad Credit Ratings?

      Yes. You are likely get loans with Small Business Bank even if you do not have good credit scores. It is also available to get personal installment loans with bad credit scores through our platform.