Simmons Bank Thompson Blvd, Sedalia

Horrible customer service never answerers their phones constantly freezes you bank card will not assist you in any issue you have just push you off to the next person your better off in trusting you money to a mattress

I love Simmons Bank and I have been with this bank since 2006. This location is a different story. I made a deposit on my account using their ATM on Saturday night. There was no documentation that I made ANY deposit on my account. Thankfully, I got a printout or I be in a bad spot. I was concerned because my account didn’t show any deposits, AT ALL. I call Simmons Bank customer service this morning, Monday, which in returned called this location. 10 am-ish, Monday morning and NO one had been out to check the ATM deposits yet. I call customer service again this afternoon around 3:30 pm, no deposit STILL, who in return, called the location. Their response, we have had no one check the ATM for deposits yet. WHAT??? I have NEVER heard of a bank location acting like this, end of the day and no one had to check the deposits yet. I HIGHLY recommend that anyone else uses a different location for deposits. I sure wish I made my deposit somewhere else. I have learned my lesson, what a bad bank location.

In today's world Long time consumers are very under valued by the Sedalia,MO location.

Great place to bank been there for several years