Shults Ford of Harmarville Gulf Lab Rd, Pittsburgh

I made an appointment for this past Friday for an oil change(great service at scheduling!)..nothing else. I arrive on time..I’m waiting for the oil change. I waited in the waiting area where the new vehicles are located inside. My truck was in the ‘Quick Lane’ express area. I waited for 2 hours....just for an oil change!! This was the SECOND TIME that I waited 2+ hours for an oil change. I was told the first time that several workers called off, they were behind, etc. This time..nothing.I had to go ask the one worker if they could take my truck off of the alignment machine so I could leave(a few workers were standing outside talking while I just stood waiting to see who was to pull it out of the shop!). If you have other places to be and need an oil change..don’t go here and expect quick service!

They fixed my newly purchased, 60k mileage Ford ranger with a very troublesome intermittent start issue. I thought I was screwed after I learned of the issue, took it back to an Autonation Ford to have it looked at (warranty required so) and those people not only incorrectly diagnosed the issue (as something that wouldn't be covered under the warranty -go figure) but wanted twice what my family's hometown mechanic estimated for the same repair. Later, another mechanic had it for nearly 2 weeks and could not get to the bottom of the issue. I dropped off my ranger with shultz harmarville and in under a week they had it fixed, just in time for me to take it on a 14 hour drive for a family vacation. Very grateful for their work on my truck, and for a very reasonable bill at the end of it all. Wish I couldve known about these magicians only 15 mins from my home much sooner, but can't complain! Ranger starts every time I turn the key, and after months of saving I needed a short fraction of what I'd saved for this tricky repair. To those who took the time to troubleshoot my vehicle's issue I thank you so wholeheartedly!

Great experience! Everyone at the Harmarville was great! I would definitely recommend.

Had a great experience at Shultz! Robbie was amazing! I love my 2018 Ford Focus! I was not sure I would be able to get any thing that day especially a 2018 but Robbie got me a great deal was able to make it happen! We couldn't thank him enough!

Was in the market for a new F150 and decided to see what they had. They have 2016, 2017 , and 2018 on the lot! The 2016 said manager special on it. Salesman didn't know what that was and had to ask. At the time Ford was roughly taking around 6 - 7k off a new 2018 truck with incentives and such. I was looking at the 2016 and was assuming more would be taken off since it's 2 years old. I asked if they would at least take more off than a brand new 2018 and they were unwilling to do so. Probably why they still have 2016s on the lot. Gave salesman my number and asked him 2 questions on 2 separate occasions. One about financing and one about a vehicle in stock. Never answered me. Save your self the time and go somewhere else that wants your business.

After having a small customer service issue, Richard Bazzy himself called me and took care of it. Between him and Kelly from service they made sure I knew what Shults really stands for. I cannot say enough about how they went above and beyond to make it right!! Highly recommended!

Great support staff, Kelly!, who took the time to listen and resolve my issue fully. It was unexpected and refreshing to see such great client service skills in today's world. Definitely will go here when looking for a new vehicle.

Another wonderful purchase experience with Shults Ford. Bill Shults the Internet Sales Mgr. had always been very efficient and a delight to deal with. I have always appreciated his upfront approach and his commitment to being ethical.

For those customers who purchased their vehicle at Sturman and Larkin Ford, they are now Shults Ford South. Please be advised that Shultz Ford is NOT honoring lifetime oil changes after today, Saturday August 31, 2019. They looked into how much it cost Sturman and Larkin Ford, and they didn’t want to spend the $20k per month.

I have worked at Shults Ford in Wexford fo the past four years. The Harmarville store was built new, from the ground up. It opened August 1, 2016. I have purchased two cars fom Shults Ford Pre-Owned in Wexford. But the best one is my 2007 Z51 Corvette that I bought from Shults Certified in Wexford. Awesome car, and I got a great deal.