Shore United Bank Washington Ave, Chestertown

The staff here have always been extremely kind, although I have had some frustrating experiences. I recently needed to reset my debit card PIN, and it took the woman helping me three new cards, two unsuccessful tries at the ATM outside, and close to an hour of my time to get it done, all with my 6-month old baby in tow. On a corporate level, they are very conservative about where they allow you to use your card. I've had my card declined in several states and countries just because they've seen fraud there in the past. It doesn't matter if you tell them you're going there ahead of time or not. We like banking local, but sometimes it seems a bit too much.

This bank has such a friendly staff and the best customer service ever. Caitlin Weddell is hilarious. She had me and my wife laughing the entire time we were in her office and everyone that walked through the door waved to her or had to pop in and say hi to her and she knew them all by name. I've never seen anything like it. The cashiers are always really nice too, they seem to have alot of fun. Not your typical bank. I would recommend to everyone.

Very nice, welcoming staff. A nice place to bank. From the moment your body gets into the foyer they are greeting you. They make things simple here at this bank but do pay attention to the monthly fees as you would all banks. This is a small town bank that does have monthly fees.

One of the few independent “local” banks left in the area which cater to individual customers and small businesses. Fast, friendly customer service where everyone is treated respectfully.