Shelby Chapin - Gateway Mortgage Ne Interstate 410 Loop, San Antonio

This is my 3rd transaction with Shelby Chapin, and I couldn't be happier. They've all gone very smoothly with no surprises. I would highly recommend both Gateway Mortgage and Shelby for those in need of a mortgage broker.

Shelby Chapin made the purchase of my new home flawless. She is very efficient in everything she does and communicates very well. I always knew what was needed and any question I had, she responded in a timely manner. I recommend her for any home purchase and will always utilize her services in my future needs. Thank you Shelby!

After a not so great start with a different lender we were referred to Shelby and her services were incredible! She got us a pre-approval the same day we inquired! Shelby’s communication and prompt responses were amazing through the entire home buying process and was always available to explain something should we need it.

Shelby Chapin was OUTSTANDING in helping guide us through the mortgage process! We are grateful for her attention to detail and how she makes things happen FAST! Highly recommend Shelby!

I have worked with Shelby 3x on loans and she is amazing! Professional, detailed and on her game! I would recommend Shelby to anyone who is looking for a Loan Officer who can get it done and who, most importantly to me, is always paying attention to the progress of your loan and clearing roadblocks (because there are always "roadblocks") as the come up. Thanks, Shelby!!

I like the fact that I could complete all of the processes on-line. Shelby was always available (even weekends) and quick to respond to my questions. In today's environment of limited access to knowledgeable people, it was a pleasure working with Shelby.

Shelby was wonderful to work with! She was incredibly helpful, flexible, and so quick with everything every step of the way!