Sharonview Federal Credit Union N Main St, Salisbury

Dont dare try to call! All 3 telephone numbers place you in a forever que! Employees are nice enough but this credit union charges for things banks will provide for free, like notary services.

Patrick Gonzalez changed mind about this company. Great customer service. Follow up and made sure issue was resolved. Thank you Patrick!! Class act.

Worst bank ever. If you go there you had better pack a lunch. Terrible experience

The past month I've had nothing but issues with Sharonview my acct will go negative for no reason. Last month my acct was negative over 1000.00 dollars and they could not provide an explanation as to why. I am switching banks and plan on closing my account my parents left for the same reason and their account continued to be messed with. Something is going on...

After speaking with Mrs. Ashley I was relieved to hear that my issues have been taken into consideration and have been addressed. While my issues still persist, I am now more aware of the extenuating circumstances that are beyond of the control of myself and the bank workers so it isn't fair to bad mouth them for things they can not control. Am very satisfied with the level of care that was given about my concerns and I can only hope they improve in the future.

This financial institution doesn’t even deserve the one star I gave. Been a member for over 25 years and my account got compromised! I was told that “I did it” and there was no explanation other than that! I supposedly deposited fake checks, that didn’t have My signature, all while at work in a doctors office Monday to Friday 8-5! I was was up to date on my credit card payments. They took my stimulus check, closed my account and reported negative on my credit! I have been begging for an affidavit that the police says they know I need it to file a police report. Noooo they want me to pay them $7000 that some criminal has profited from! Glad I got another account at a better credit union before they messed that up too! Don’t bank here, they do not protect the customer! Salisbury branch!

Horrible experience. They lure you in with low mortgage rates, but their loan officer was so sloppy, we got to closing and realized our loan packet was incomplete and almost lost our house. They sold our mortgage to Fannie Mae even when they said they wouldn’t. When trying to pay your mortgage, they don’t give you a loan number or access code. We can’t login online and if you call the phone number, you hold for 30 minutes before you reach anyone. We can’t go to their branch during business hours to pay every month because we work.

Employees greet me using my name only after meeting me one time prior. Everyone is friendly and polite, ready to help you. They are severely under staffed and very picky about who they hire as customer service and a friendly smile is must!! I appreciate you all, and thank you for the awesome customer service!

This bank is turning out to be a very unreliable place to put your money, loan money etc. Mobile deposit isn’t working so sitting in a car line 25-30 cars deep. The inside service is closed. One drive thru! Customers time is not important to this bank at all! More people going to get sick from exhaust fumes or get hit being lined up on the street. Open the doors and put the glass windows back up. Let two customers in at a time! Get it together!

Highly disappointed in whomever run's their website. On their website it says the drive through closes at 6pm so i get there at 5:00pm and they have the audacity to say " sorry we're closed " even though she had just cashed 3 people's check right in front of me. So i said closed? Your website says you close at 6pm its only 5:15. She then says well we've been closing at 5 for months now while having a nasty tone. So you mean to tell me you've changed your hour's months ago and have yet to update the change to your website? Isn't this a professional business? Like seriously guy's. Now im going to have to borrow money so i can get my daughter her meds all because some lazy employee doesn't want to do their job. Thanks sharonview employees, glad to see you really care about your members and their families wellbeing. Also what kind of bank closes the lobby at 4pm on a Friday? Literally when everyone gets off work. Not a good look